PATRICK C. BARGER

Suwanee, GA ***** acftsq@r.postjobfree.com 770-***-****

Energetic and confident Account Manager / Relationship Builder / Sales Support professional with expertise in

personal insurance industry in Fortune 500 Company

Proven sales producer and people leader, with most recent successes providing keen sales support for Southern

Region Leadership, Sales Management, Agents, and Home Office Partners to achieve regional and national goals.

Key Skills:

Highly organized Natural Leader Proficient Communicator Detail Oriented Passion for Results

Marketing Strategies Training & Onboarding Process Design & Implementation

Professional Work Experience

NATIONWIDE INSURANCE, Athens GA May 2008 – June 2014

Operations / Sales Manager, 3/2014 – 6/2014

Oversaw day to day activities of 6 offices and 15 agents with ~ $4M combined book of business. Recruited, interviewed

and hired agents; Reviewed remittances, addressed complaints and questions to a satisfactory resolution and ensured

deadlines met for inspections. Participated in marketing the business and attended community & lead-generating

events.

Attended Atlanta Business Expo that generated 75 leads within the community

Created Spreadsheets that tracked leads, follow up, progress and projected contact dates

Conducted ROI analysis of all events ensuring focus spent on most productive activities

Organized, developed and implemented new strategies to streamline cumbersome daily activities

Streamlined sales log process which reduced time to complete from hours to minutes

Initiated a month-long sales contest to generate more lines of business per households

Wrote business plan for Life Striver Program, nominated an agent, provided all documentation and tracked the

approval process

Worked with Regional team as Project Manager to identify business and integrate into newly acquired agency.

Created and organized a monthly marketing mailer set up to roll over each month for one year.

Sales Support Specialist, Nationwide Insurance, Duluth GA - 2/2009 – 3/2014

Proactively engaged Agents and Sales Managers by providing the essential tools, processes, and sales support to

effectively navigate operational responsibilities to grow and retain profitable business. Specialized in the onboarding

Put-On-Process program for all growth program agents; Supported Agents during the process and through transition

Atlanta market identified as extreme growth market and an initiative was put forth to offer an Agency Capital

Builder Program to encourage and assist principal agents to build capital with objective of being independent

agents

o Over 3 year period, successfully transitioned 50 agents from Agency Capital Builder program to

independent agents

Regional lead and contact for complex Sales Programs

Active member of team charged with streamlining and increasing participation of Associate Agent Program.

o Increased participation from 70 Agents (2011) to 165 (2013)

o Improved process by 2 months per associate

Attended weekly Recruiting meeting with Associate Vice President, Agency Development Sales Manager and

regional Financial Services President

Created successful sales contests, tracked results for management, sent reminders and follow up with all agents

in districts and regions. Contests consisted of Umbrellas Policy increase production, auto & home cross sales to

current clients

Served as first point of contact for Agents and Sales Managers to resolve issues, questions, and processes

Builder of Agent and Sales Manager relationships through planning sessions, weekly calls, and daily

communication

Patrick C. Barger Page Two

Sales Support Specialist, Nationwide Insurance - Continued

Leading role in aspects of the Planning& Nationwide Sales Kickoff Event (2010 – 2014) with 300+ attendees.

Conducted on site production and planning during event. Event generated vendor revenue of $44K.

Assisted in integration of over 50 mergers of acquired business

Tracked training, sales to plan, and integration of office mergers and moves

Worked with Agency Developmental Sales Manager and Home Office Partners with agent to keep on plan,

forecast training and sales goals to ensure best chance to achieve IC status

Handled formal complaints issued by State Department of Insurance (GA, AL, SC) until satisfactory resolution

Integral part of planning and process improvement for on boarding employee associates and agency staff reducing

time from 6 months to average of 2 months

Special Assignments

Regional Outlook 2010 – 2012 Nationwide Put On Process and Agency Capital Builder Employee Agent

Program, process creation and Implementation

Nationwide Financial Network On Boarding Process

Regional Complaint Coordinator / Sales Support Specialist Roles and Responsibilities.

Awards

Sales Support Specialist Of-the-Year 2012 Southern Region

Six time recipient of Bravo Award for going above and beyond (2011- 2014)

Associate Agent, Insurance Solutions, Nationwide Insurance, 5/08 – 1/09

Sales representative for Property & Casualty, Life and Health and small commercial lines policies

Serviced and aided clients with current and new business policies

Conducted outside Marketing and lead generation to build book of business independently

THE WHITTINGTON TEAM, ALLSTATE INSURANCE, Buford GA April 2006 - January 2008

Office Manager

Merged 2 Agencies into one location, streamlined staff and reduced overhead

Trained 2 staff agents with no prior experience to being proficient sales and service agents.

Improved life and financial sales as well as increasing to top three in market for Property & Casualty.

LLOYD INSURANCE GROUP INC., NATIONWIDE INSURANCE, Duluth, GA April 2001 – April 2006

Senior Associate Agent, 2005 - 2006

Managing Agent, 2003 – 2005

Associate Agent, 2001 – 2003

Oversaw daily operations of agency; trained agents on quality pre-underwriting, compliance, and application process.

Awards:

2005 “Peak Performer” Sales Award

2004 Quality Underwriting Award, 100% of Goal Award, and Peer Award

MATT THOME ALLSTATE AGENCY, Atlanta, GA April 1999 – April 2001

Associate Agent - Awarded GA

Allstate Agent of the year, 2000

INSURANCE LICENSES

Property & Casualty, active since 1998

Life, Accident & Sickness, active since 2003

EDUCATION

RS Thomas Insurance Education & Licensing, 1998 & 2005

Microsoft Excel Beyond the Basics, 2013

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