LOURDES CARASA STORY

**** *** **** ***

Jupiter, FL 33458

305-***-****

acftrz@r.postjobfree.com

OBJECTIVE: Dynamic, multi talented and dedicated Property Manager with over fifteen years of successful

experience in commercial real estate management and bookkeeping. Looking for a full time position where my

experience in real estate, accounting and customer service will make an impact.

EXPERIENCE:

Game Properties Corp., Coral Gables, FL 1998 - Present

Leasing Agent/Property Manager

• Managed commercial property including daily operations of approximately 115 tenants and over 484,000 square

feet of commercial space, providing excellent customer service.

• Manage tenant relations, property maintenance, on-site inspections, soliciting and evaluation of bid requests,

vendor selection, contract negotiations, scheduling renovations and coordinating contractors .

• Enforce state and local regulation compliance, maintain lease documents and manage reporting.

• Responsible for managing rent rolls, billing and collection of rents, tracking lease renewal dates, bank

transactions, monitoring accounts receivable and payable, managing tenant's accounts and charge-backs for CAM,

taxes and other operating expense reimbursement.

• Develop new client relations, client retention and referrals, lease renewals, abstracting lease terms to insure proper

billing and lease administration, enforcing lease provisions, addressing complaints and continuous tenant relations.

• Prepare budgets and variance reports, as well as report financials to Landlord for collection of past due rents.

• Identify property restoration and improvements, as well as obtain outside contractors and vendors.

A & B Pipe Supply, Inc., Miami, FL 1985 - 1997

Inventory Control/Purchasing/Administrative Assistant

• Responsible for completing conversion of over 8000 inventory codes.

• Responsible for deciphering codes for all inventory items.

• Processed purchase orders and identified any errors.

• Administrative Assistant to Sales Manager offering clerical organization and scheduling assistance.

• Supervised office staff and acted as substitute in absence of billing clerk, receptionist and cashier.

Bookkeeper/Assistant Supervisor (1985-1997)

• Converted manual accounting operations to computerized system.

• Responsible for accounts receivable, accounts payable, general ledgers, collections and payroll processing.

• Supervised billing posting staff for accuracy and due diligence.

• Acted as Assistant Credit Manager when necessary.

• Responsible for filing notices to owners.

• Visited customers who were behind on payments and negotiated payments.

• Negotiated medical and dental health group insurance for employees.

SKILLS: Bilingual Spanish. Proficient in Microsoft Word, Quickbooks and Excel. Property Management software

Skyline.

EDUCATION/LICENSURE:

Gold Coast School of Real Estate, Fort Lauderdale, FL 2003 - 2009

Florida Real Estate License (2003)

Florida Community Association License (2009)

Miami Dade College, Miami, FL 1982 - 1986

AA in Business

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