Post Job Free

Resume

Sign in

Quality Assurance Manager

Location:
Lake Mary, FL
Posted:
September 08, 2014

Contact this candidate

Resume:

Tonda Jiles

**** **** **** **** *.

Lakeland, FL 33813

863-***-**** email: acftpj@r.postjobfree.com

OBJECTIVE

Obtaining a position utilizing the skills and knowledge gained from

education and previous work experience. To provide guidance and support for

children and families at risk of child abuse or neglect. To assist families

by providing direct services, supervision, direction, support, and

assistance in crisis.

PROFESSIONAL EXPERIENCE

2013-2014

Gulf Coast Jewish Family & Community Services Mulberry, FL

Substance Abuse Counselor

Providing intensive home based hands on parenting, drug relapse prevention

education, domestic violence education, individual and family counseling,

as well as, linkage to formal (community providers) and informal (family,

friends, neighbors, church, school, etc.) resources to clients involved

with Department of Children and Families to ensure child(ren) safety needs

are met in conjunction with provision of family strengthening

interventions.

2007-2013

Gulf Coast Treatment/UHS Lakeland, FL

Case Manager

Prepared and presented reports to the court, commitment programs and other

service providers. Provided and documented supervision and case management

of clients placed on supervision as required by statute, department

policies and procedures and Quality Assurance (QA) Standards relating to

probation, commitment, and conditional release. Maintained and updated case

files on all delinquent youth per department of Juvenile Justice standards,

policies, procedures and QA Standards. Make recommendations to the State

Attorney's Office within statutory time frames; provided necessary

services, after initialing on-going assessment of the youth. Coordinated

services, staffing, including multi-disciplinary staffing (Commitment

Conferences) and assessments as needed. Appeared in court as required

providing the necessary reports and information. Gathered information as

directed by statute, policy and procedure and QA Standards. Ensured updated

information is reflected in the Juvenile Justice Information System (JJIS)

or other designated computer database information systems.

2006-2007

Bay Area Youth services, Inc Lakeland, FL

Case Manager

Prepared and presented reports to the court, commitment programs and other

service providers. Provided and documented supervision and case management

of clients placed on supervision as required by statute, department

policies and procedures and Quality Assurance (QA) Standards relating to

probation, commitment, and conditional release. Maintained and updated case

files on all delinquent youth per department of Juvenile Justice Standards,

policies, procedures and QA Standards. Make recommendations to the State

Attorney's Office within statutory time frames; provided necessary

services, after initialing on-going assessment of the youth. Coordinated

services, staffing, including multi-disciplinary staffing (Commitment

Conferences) and assessments as needed.

EDUCATION

2003-2006 Springfield College Tampa, Florida

B.S. in Human Services

An education in meeting human needs through an interdisciplinary knowledge

base incorporating humanics.

Certifications

2010 The Center for Credentialing and Education, Inc. (CCE) Greensboro,

NC

Human Services-Board Certified Practitioner

1998 Nan McKay & Associates Orlando, FL

Certified Public Housing Manager

References available upon request



Contact this candidate