Crystal Pagan

*** ****** ****** #** - *****, NY *0452 - 646-***-**** -

acftmx@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Highly motivated, bilingual (English & Spanish) individual with educational

and hands-on Pharmacy Technician experience as well as Customer Service

experience. Excellent customer service skills. Outstanding communication

and organizational skills with strong attention to detail. Experienced in

sales, marketing, business operations and support. Computer literate;

MSWord, PowerPoint, Excel and Outlook. Able to work independently and

within a team setting; able to foster collaborative relationships to ensure

project success. Able to excel within a fast paced working environment. CPR

Certified.

EDUCATION:

Sanford-Brown Institute; New York, NY

12/2013

Pharmacy Technician Program

Completed an intensive 11 month, 720-hour program comprised of theoretical

and practical applications of essential Pharmacy Technician skills which

include the following:

. Pharmaceutical Calculations- Dosages, Flow-rate, Rate. BSA and

Allegations.

. Sterile Compounding- Route of Administration, Medical Aseptic,

Surgical Aseptic.

. Medical Terminology, Anatomy and Physiology, and Pharmacology

. Intravenous Prep

EXPERIENCE:

UN Plaza Pharmacy; New York, NY

12/2013 - Present

Pharmacy Technician

. Assist pharmacist and customers

. Compounding

. Print and affix medication labels

. Count pills

. Monitor medication inventory; removed nearly expired medication

. Provide outstanding customer service at all times

. Strict inventory management to reduce unnecessary cost

. Record keeping medications

. Adhering to privacy laws.

Duane Reade Pharmacy; Bronx, NY

10/2013 - 12/2013

Pharmacy Technician Externship

. Assist pharmacist and customers

. Print and affix medication labels

. Count pills

. Monitor medication inventory; removed nearly expired medication

. Provide outstanding customer service at all times

Sanford-Brown Institute; New York, NY

01/2013 - 06/2013

Federal Work Study

. Responsible for entering student information and documents in the

computer system

. Assisting students' with financial aid

. Administer entry exam for perspective students

. Update and organize files alphabetical order

Culinart Inc.; New York, NY

10/2010 - 06/2012

Administrative Assistant

. Responsible for handling cash intake, inventory control, and light

maintenance.

. Responsible for receiving inbound calls and conducting outbound calls

to customers.

. Scheduling, and preparing client facing correspondence.

. Assumed additional duties, including heavy telephone support,

maintaining extensive filing system, billing and accounting

SKILLS:

Compounding Primary Rx Systems

Pharmacology MicroMerchant Systems

Pharmacy Law CPR

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