Jennifer Snavely

*** ******** ***** ******-******, NC 27526

919-***-****

Objective: To obtain a career in the medical field that will diversify and

expand my overall knowledge of the profession.

Qualifications: A customer service expert with a passion for the medical

industry and an ability to develop new skills. Excellent at cultivating

relationships and a high-energy, cross-functional background. Very

resourceful and creative in difficult situations. Team player who

recognizes strengths in people and brings them together to reach a common

goal. Solid problem solving abilities with a capacity to manage multiple

projects and deadlines.

Remain calm and professional during times of critical need

Strong analytical skills, easily assess conditions and implement

solutions

Ability to motivate, produce, and coordinate instructions and organize

assignments

Rapidly develop rapport with coworkers and other clients

Proven record of reliability and responsibility

Clinical Proficiencies:

Medical Front and Back Office

ICD-9 and ICD-10

CPT coding

Scheduling

Payment collection

Patient check-in

Surgery coordination

HIPPA compliance

Patient demographic data entry

Insurance verification and pre-certification

Balancing financial statement

Answering multi-phone systems

Hospital and pharmacy communications

Medical report writing, medical terminology

Patient communication

Inventory

MICA and MYSIS systems

Patient Care

Take manual vital signs

Intravenous line setup

Medication administration

Injections and Immunizations

History and physical

Charting

Various in-office procedures

Room setup

Sterilization of instruments

Urinalysis

Glucose level check

Total protein

Hematocrit level check

Patient education

Phlebotomy and venipuncture

Various laboratory CLIA/FDA procedures

Professional Experience

2011-Current - Medical Transcriptionist, Real Radiology

2009-2011 - Technical Support and Financial Supervisor, Microsoft and

Sprint for Alpine Access

2007-2009 - Front Office Supervisor, Laser Eye Center

2005-2007 - Laboratory Technician, Laboratory Corporation of America

2004-2005 - Medical Supervisor and Phlebotomist, BioMat USA

2003-2004 - Emergency Medical Technician, TriStar Medical Transport

2000-2003 - Field Technician, NNE

Education

1999 General Education Diploma, Wake Technical Community College

2002 Emergency Medical Technician, Wake Technical Community College

2004 Medical Coding/Transcription, Durham Technical Community College

2006 Certified Personal Trainer, Scirion Institute of Exercise Physiology

2012 Certified Medical Transcriptionist, Career Step

2013 Phlebotomy, Miller-Motte College

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