AMBER MARIE HOWARD

**** ******* *******

Riverside, CA 92509

Cell: 951-***-****

acftfr@r.postjobfree.com

OBJECTIVE

I would like to utilize the skills I have aquired through my previous work history and

circulate that knowledge towards a steady career path.

WORK HISTORY

Sep 2008 to Present

Customer Care Representative

Time Warner Cable

Ontario, CA

I currently work at Time Warner Cable as a customer care representative. My duties

consist of answering high volume of inbounds calls that relate to customer concerns such

as billing, technical support and setting up new services.

- Knowledge of Microsoft Outlook

- Knowledge of Microsoft Excel/Word

- Data Entry Skills

- Communication Skills

- Problem solving

Aug 2007 to Feb 2008

Customer Care Representative

Levitz Furniture Warehouse

Mira Loma, CA

While working as a customer care representative at Levitz Furniture I answered inbound

calls and outbound calls to customers to confirm furniture deliveries. I had to

communicate to our service technicians in regards to any discrepancies to our customers

home deliveries.

- Dispatcher

- Data Entry

- Microsoft Outlook

- Scanning/Report printing

Sep 2006 to Jan 2007

Sales Representative

Bath and Body Works

Riverside, CA

I was a sales representative. I performed duties such as cashier, sales floor attendant and

stocked store inventory.

- Cashier

- Stock room clerk

- Sales

Apr 2005 to Jun 2006

Dietary Aide

Summerville Villa De Anza

Riverside, CA

While working at Summerville Villa De Anza my duties consisted of serving meals to the

elderly. I performed as a waitress a dishwasher and busser.On some occasions was a front

desk receptionist when needed.

- Waitress

- Dish washer

- Receptionist

EDUCATION

May 2007 to September 2007

LTS Career Training

Riverside, CA

Microsoft Office Specialist

Curriculum includes Microsoft word/Excel2003 Microsoft Access/PowerPoint/Outlook

2003 and QuickBooks

Sep 2002 to Jun 2006

Rubidoux Highschool

Riverside, CA

High school

SOFTWARE/SYSTEM SKILLS

I am Familiar with Windows operating systems and Microsoft Office : Excel,

Word,Outlook, Power Point. Various other software systems.

- Multi line telephone controlling

- Documentation and filing

- Knowledge of handling photocopy machines and fax machines

Contact this candidate