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Customer Service Technician

Location:
Jonesboro, GA
Salary:
15.00
Posted:
September 08, 2014

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Resume:

Derrick Williams

** ********* ***** ********* **. 30274

acft6t@r.postjobfree.com

404-***-****

PROFESSIONAL PROFILE

Highly motivated lighting and electrical professional with supervisor expertise

looking for a challenge.

SKILLS

. Analyze resistors and capacitors by code

. Skilled in the use of hand tools to repair and install electronics

. Run tests using power meters, digital multimeters and oscilloscopes

. Utilize microprocessors to input data into registers

. Read and interpret wiring diagrams, schematics and technical manuals

. Mix, modulate and amplify signal transmissions

. Assemble and disassemble electronic circuits

. Knowledgeable regarding AC/DC electronics

. Diagnose, troubleshoot and repair electronics

. Assemble and disassemble electronics and PC's to the component level

. Configure and install hardware and software

. Assist end-users with troubleshooting software, hardware and

connectivity via phone

. Ability to multi-task in a fast-paced environment

. Good interpersonal and organizational skills, personal integrity and

dedication to quality performance

EDUCATION

C.L. Harper High School

Diploma 1987

ITT Technical Institute, Atlanta GA

AS in Electrical Engineering Technology 2013-

present

EMPLOYMENT

SPC International, Atlanta, GA

4/2013 - Current

Tester/Repair Technician

. Testing and rebuilding ATM machines

Lin Rogers Electric, Alpharetta, GA

10/2010 - 2/2013

Lighting Technician

. Ensure proper installation of lighting includes ballast and wiring.

. Successfully maintained problems related to electrical issues.

. Providing high level of customer service through effective teaming

and communication.

Aem (Applied Energy Management, Atlanta, GA

8/2009 - 7/2010

Lighting Technician

. Ensured proper installation of lighting includes ballast and wiring.

. Successfully installed lighting systems for building maintenance.

. Provided high level of customer service through effective teaming

and communication.

Sylvania Lighting Services

4/2002 - 10/2009

Crew Supervisor

Achievements: Completed a retrofit lighting project for DeKalb County

. Ensured proper installation of lighting includes ballast and wiring.

. Scheduled transportation for team (job site location).

. Provided high level of customer service in maintaining paper work.

. Effectively ran four to six man crew projects.

Crawford/Emory Hospital, Atlanta, GA

3/1993- 7/2000

Pharmacy Courier

. Responsible for the prompt and accurate delivery and distribution of

radiopharmaceuticals or oncology pharmaceuticals to medical care

. Providers in accordance with customer demand and requirements of the

assigned route. Prepares doses for shipment, prepares cases, wipes

Illumelux Lighting Atlanta, GA

8/1989 - 2/1993

Lighting Technician

. Ensured proper installation of lighting includes ballast and wiring.

. Successfully installed lighting systems for building maintenance.

. Provided high level of customer service through effective teaming

and communication.

References Available Upon Request



Contact this candidate