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Customer Service Manager

Location:
Kearny, NJ
Posted:
September 06, 2014

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Resume:

Erika Bravo

908-***-****

*** ******** ******

Elizabeth, N.J. 07206

acfswl@r.postjobfree.com

Objective:

Have the opportunity to be part of the company as an Office Assistant Receptionist.

Education:

Kean University, Union

Management Science Bachelor’s Degree expected in August 2014

New York Institute of Technology, New York Certified Wedding Planner 2014

Instituto de Kalieska Arroyo, La Molina-Peru Certified Esthetician 2004

Universidad San Ignacio de Loyola, La Molina-Peru

Hospital Management Associate Degree 2003

Coursework:

I am skilled in Statistics, Operation Management, Accounting, Finance, Economics, Information System, Marketing, Entrepreneurship class, Business Ethics and International Business Law.

Language Skills:

Written and oral fluency in English, Spanish, and French.

Computer Skills:

Microsoft Word, Excel, Power Point, Access and Quickbooks program for accountants.

Experience:

Shoprite, Cashier, Elizabeth- N.J.

April 2008-June 2014

* Help in Customer Service and Front End Management in which in a daily basis had to fix customer issues.

* Trained 15 new employees and translate into Spanish if any employee had difficulty.

Hostal Alexander, Assistant Manager, Lima-Peru

January 2000-2004

* Assist the General Manager with monthly meetings.

* Check into inventory if there was anything missing or over stocked.

* Conduct weekly management supervision of the Hostal and checked the cleanliness.



Contact this candidate