Crystal E. Ruiz

**** ******* **. ***#****

Spring, TX 77379

Cell: 956-***-****

acfsvk@r.postjobfree.com

Objective:

To obtain a position with your organization to assist you in meeting

your goals, utilizing my

knowledge, background and experience.

1 Education:

University of North Texas, B.A. Theater Major with concentration in

Design, Graduated: May 2013

University of Texas Pan-American, Theater Major, Transferred: 2009

Memorial High School, Graduated May 2005

Experience:

Reverse Mortgage Solutions June 2013 - Present

Working with Microsoft Excel, Microsoft Outlook, and Microsoft word.

Navigating between different programs, and websites to find documentation

for loans that need to be filed with HUD.

Being in charge of assigning different loans to other claim processors

throughout the day.

Working with balance transactions.

Requesting documentation from attorney offices, Bank of America, National

Field Network, Tax Counties, and Insurances.

Uploading full claims for HUD approval.

Working with vendors and attorney offices.

Knowledge of NFN, Five Brothers, REO-Central, and Res.net.

Analyzing expenses.

Determining if expenses provided on invoices are claimable, or not.

In charge of REO Central daily document requesting.

University of North Texas Oct 2011 - May 2013

Theater Costume Shop employee.

Construction of garments for productions.

Keeping work spaces in a clean manner.

Maintaining the costume stock.

Meeting tight deadlines for productions.

Assisting students on learning more on their construction projects, this

also includes helping professors when they are unable to help all the

students.

Stitcher/Draper for several UNT productions.

Designer/and Assistant Designer for numerous productions.

Rendering abilities.

Portfolio ready.

Sushi Fugu March 2011-May 2013

Providing customer service

Order taking

Wine service

Training new staff

Opening and closing of the restaurant

Learning different categories of fish, along with helping customers know

what is safe for them to eat if they have an allergy of any sort.

Chick-fil-a Jan 2009 - March 2011

Team member

Taking orders, maintaining registers, and handling money.

Customer service

Going above, and beyond for the customer, and even offering to help to them

their tables.

Training new staff members

Assisting the marketing director with deliveries to hospitals, or

promotional events

Closing procedures which included taking apart machinery each night

KEY SKILLS/STRENGTHS:

Excellent at multitasking

Twelve years of sewing experience

Mastery of Microsoft Office programs (Word, PowerPoint)

Some knowledge of Microsoft Excel

Continual development of interpersonal communications

High performance standards, i.e., schedules, deadlines, quality of work

Self-motivated with ability to work independently, and institute creative

improvements

Excellent ability to adapt to difficult situations

Capable problem solver

Sewing technician

Knowledge of how to operate a sewing machine, and serger.

drafting and rendering knowledge

millinery

wig work

Crystal Ruiz References

5015 Louetta Rd. Susan Brady

Apt #1613 Claims Department Manager

Spring, TX 77379 Reverse Mortgage Solutions

956-***-**** 2727 Spring Creek Dr.

Crystal.Eruiz@gmail.c Spring, TX 77373

om 713-***-****

Relationship

Previous Manager at Reverse Mortgage Solutions.

Jonathan Chenault

Claims Analyst

Reverse Mortgage Solutions

2727 Spring Creek Dr.

Spring, TX 77373

936-***-****

Relationship

Friend of 5 years, and co-worker at Reverse Mortgage

Solutions.

Cierra Lopez

Costume Shop Assistant

University of North Texas: Theater Department

1155 Union Circle

Denton, TX 76203

915-***-**** acfsvk@r.postjobfree.com

Relationship

Co-worker at University of North Texas

Veronica Almazan

Bilingual Home Retention Consultant

Ocwen financial

4828 Loop Central Drive

Houston, TX 77081

281-***-**** acfsvk@r.postjobfree.com

Relationship

Previous co-worker at Reverse Mortgage Solutions

Contact this candidate