Dewayne Murray

**** ** **** ***

Stone Mountain, GA 30083

678-***-****

Summary of Qualifications:

• Highly motivated, driven, and customer focused with a proven track record

and reputation for achieving organizational goals and Customer

satisfaction.

• Possess a unique combination of analytical and technical skills with

excellent ability to organize and prioritize work.

• Proven ability to work within a team environment or by myself with no

supervision and exceed individual performance targets.

Professional Experience:

Self Employed (Real Estate Investor) 3/2012 – Present

• Wholesale properties

• Rehab distress properties

• Partner with real estate agents and brokers to find properties at a

discounted price for my clients

• Negotiate with sellers to buy their distress properties to relieve them of

their financial burden

BellSouth/AT&T, Atlanta, Ga. 4/2000 - 3/2012

Electronic Technician/Circuit Layout Assigner

• Performed testing and troubleshooting to provide high quality network

switching, trunking and special services.

• Coordinated team operations required in making routine test and repair of

equipment and facilities.

• Assisted customers with resolving problems within their network

equipment.

• Interfaced with customers to share test results and associated trouble

findings.

• Served as In-Charge for Manager and technical SME providing peer

coaching & development to 24 Technicians.

• Provide onsite technical training to new and existing employees.

• Repaired hardware computer problems for 68 end users.

• Maintained database information for new Sonet Rings.

• Performed circuit designs for various levels: DS1, DS3, Hi-Cap, and

Optical Carrier.

• Analyzed and resolved technical problems for provision specialists,

engineers, and managers.

• Manage communications between different systems

• Resolve escalations from internal employees

• Worked with engineers

• Add and remove new and old software on employees pc’s

• Created Job Aids for Provisioning Specialists.

Roadway Express, Atlanta, GA 1998-2000

Dock Worker

• Used a forklift to strip and stack trailers.

• Removed packages on skids from strip trailers and placed them in the

proper trailer with the correct destination

• Handled all hazardous material by using proper equipment.

Scientific Atlanta, Norcross, GA 1997

Electronic Technician

• Built and performed troubleshooting on line extenders, system amplifiers,

and adaptors.

• Tested forward and reversed application modules.

• Tuned equipment to correct specifications.

• Trained new employees.

EDUCATION:

DeVry Institute of Technology 2001

Telecommunication Management

DeVry Institute of Technology 1995-1996

Electronic Engineering Technology

Technical Skills:

DOS, 6.1, MS Word, Microsoft Office Suite, Excel, PowerPoint, MS Access,

Windows 3.1, Windows 95, Windows 98, Windows NT, Windows 2000, Windows

XP, Windows 7, Windows 8, TCP/IP, Frame Relay, ISDN BRI, ISDN PRI, DMS

100, 5ESS, Sonet Ring, Cisco, DS1, DS3, Hi-Cap Facilities, and Carrier

Networks.

Certifications: CCNA (A+ Certified)

References available upon request

Contact this candidate