JACOB S. BALLESTEROS

*** ***** **** ********* #** 615-***-****

Franklin, Tennessee 37067

acfsnh@r.postjobfree.com

EDUCATION: Middle Tennessee State University, 2014

Murfreesboro, TN

Bachelor of Science in Psychology

Minor(s): Business Administration and Industrial/Organizational Psychology

EXPERIENCE: APPLE, Nashville, TN

Tech Support

Performed troubleshooting of Apple products with customers

Multitasked by listening to customers and data entry

Resolved problems with top quality customer care

HARRINGTON LAW OFFICE, Germantown, TN

Paralegal

Created Billing Statements using Excel

Conducted legal research

Greeted and scheduled appointments with clients

VACO, Nashville, TN

Temp Agent

Worked in the Finance department of Mars PetCare and Asurion

Created monthly Excel spreadsheets of check payments

O’Charley’s, TN

Server

SKILLS: Microsoft Office (Word, Excel, PowerPoint, Access), PCLaw, Stamps

Statistical Analysis using SPSS

3 years of College Spanish

AFFILIATIONS: Big Brothers and Big Sisters, Mentor

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