FREDERICK O. PATTERSON

**** ******** *****

Evans, Georgia 30809

706-***-****

S U M M A R Y

PC Experience MS Word, Microsoft Windows, Outlook, Excel.

Proficient in various facets of office administration.

Skilled communicator, expertise in public relations.

Effective interaction with customers, vendors and all levels of management.

H I S T O R Y

2012- Present Store Manager, Extra Space Storage Augusta, Ga

Maximized rental conversion for telephone reservations and walk-in inquiries into rentals. Implemented marketing strategies based on competitor information and promoted the company throughout the immediate community. Achieved financial goals by accurately managing cash and balance receipts, pursued collections, payment processing, daily bank deposits in a timely fashion while operating within the store prescribed budgets. Effectively directs the Assistant Manager with successful monitoring of security systems, performance of lock checks for all units, conducting safety and cleanliness walkthroughs. Ensured company standards are met with vendors on building projects and completion of renovations of the facility.

2010– 2012 Assistant Store Manager, Office Depot Augusta, GA

Handled operations of the store including opening and closing the store at start and end shifts. Managed the cash office for daily deposits and safe counts. Performed register pulls to account for the transactions for each drawer. Updated daily and tracked monthly performance results of the store. Assisted in the hiring and training of new employees. Received the truck for new merchandise to be placed on the sales floor for the next day of business

2002 - 2010 Accounts Receivable Manager, Capital Property Reserve Augusta, GA

Collected past due customer accounts which exceeded net 30 terms of repayment. Coordinated training and orientation of new employees. Reassignment of delinquent accounts. Provided tax consultation, general accounting for business to business payroll and bookkeeping.

1998- 2001 Collection Manager, A.S.C.A.P. Atlanta, GA

Managed field and in-house collection activities in effort to reduce outstanding music licensing fees. Selected prospects for litigation due to violation of the Federal Copyright Statute. Facilitated weekly staff and team meetings in order to maintain projected goals. Assisted with reports and performance appraisals.

1994-1998 Financial Advisor, Ford Motor Credit Company Omaha, NEAssisted customers with auto finance rebate methods on lease and purchase contracts. Served as liaison to enhance customer-dealership negotiations. Collected 30-45 day delinquent accounts. Processed lien releases for Title Clearance through local Department of Motor Vehicles.

E D U C A T I O N

Georgia Military College 2005 – 2008

Business Administration

Gateway Electronics Institute 1989 – 1990

Computer Programming

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