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Customer Service Representative

Location:
Glendale, AZ
Posted:
September 05, 2014

Contact this candidate

Resume:

Jeremy David Banks

**** ***** **** ****

Laveen, Arizona 85339

913-***-**** (Cell)

E-mail: acfshe@r.postjobfree.com

OBJECTIVE

To obtain a challenging and enjoyable position in the media. To have an

opportunity to showcase and use my skills, abilities, creativity and talents in the

best way I can. To continue to be an asset to the media and represent it with

respect, ethics and integrity. To bring my creative skills, insightfulness and

effective writing style to an established media outlet with a positive atmosphere.

To work hard and take great pride in obtaining the best results that I can.

Education:

2004 Park University

Parkville, Missouri

Major: Broadcasting and Journalism

(Communication Arts)

2001 Kansas City, Kansas Community College

Kansas City, Kansas

1998 F.L. Schlagle High School

Kansas City, Kansas

Accomplishments and awards:

Feature writing – honorable mention, 2003,

from the Kansas Press Association

National Honor Society

Five-time Varsity Letterman in Athletics

(Football – 2)

(Baseball – 1)

(Basketball – 2)

Jeremy Banks – pg. 1 of 4

Employment:

The South Valley Phoenician

2014 - Present

Laveen, Arizona 85339

Managing Editor

Managing content for online news publication. In charge of writing features,

news and sports reports and a weekly column. In charge of maintaining The

South Valley Phoenician website and social media sites. Also in charge of

overseeing sales and advertising as well as building relationships with community

organizations and businesses.

Digital Air Strike

2010 – 2014

7167 East Rancho Vista Drive

Scottsdale, Arizona 85251

Special Projects Lead

Writing content for special marketing projects along with managing a team of

seven digital specialists and 105 accounts, making sure assignments are

completed, daily goals are met and work is accurate. Train digital specialists as

well as providing solutions to client issues and questions. Provide input and ideas

to the Digital Services Manager for process efficiency. Writing content for online

marketing and SEO purposes, along with maintaining and developing social

media sites for clients. Generating online results using social media sites such as

Posterous, Facebook, Twitter, Google+, WordPress and Tumblr. Using Microsoft

Word, Office tools, Excel and Power Point.

2008-Present Freelance Copy Writer

Laveen, Ariz.

Writing clean and accurate copy for clients covering subjects such as healthcare,

entertainment, fitness and sports, restaurants, education and technology. Using

Microsoft Word and Office tools, in addition to proofing and editing copy.

Research information, using internet tools. Generating inventive ideas. Creating

copy which exceeds standards and produces results.

The Kansas City Kansan

2002 – 2008

8200 State Avenue

Kansas City, Kansas 66109

Sports Editor

Write sports; specializing in writing features and columns, including photography,

field coverage of sports events, edit and layout of pages, write headlines, decks

and cutlines, distribute assignments to writers, stringers and photographers.

Interview coaches, players, and community members in order to get story line

information. Meet strenuous deadlines, update content on website and ensure

smooth-running sports newsroom. In charge of covering 18 high schools,

including college basketball, baseball, professional football and independent

baseball. Coverage also includes the Kansas Speedway and the Woodlands

Racetrack.

Jeremy Banks – pg. 2 of 4

Channel 2 TV Station

2002 – 2004

Parkville, MO.

TV Reporter/Editor

Obtain video and sound bites transforming into sports features. Meeting

strenuous deadlines. Editing video and filming special sports events, narrating

video spots and creating tapes for TV broadcast.

2005- 2006 KCMETROSPORTS.COM

Kansas City, Mo.

Features Writer and Columnist

Write sports features and columns on prep sports for Web site. Interview

coaches, players and community members in order to get story line information.

Meet strenuous deadlines, three times a week.

2000 – 2002 TeleTech

Indian Springs Marketplace

Kansas City, Kansas

Customer Service Representative

Duties include fielding and answering customer service calls from Postal Service

Customers. Looking up zip codes and providing customers with accurate

information regarding the status of their mail delivery services. Meeting daily

quotas and achieving quality customer service.

2001 – 2002: Park University

Parkville, MO.

On-Air Sports Show Host

Responsible for producing a weekly sports show on air. Served as weekly on-air

personality for “Sports Talk Show.” Responsible for contacting and scheduling

sports figures and sports journalist for live show interviews. Responsible for

handling my own commercial breaks and controlling studio equipment

throughout my show. Operated switchboard to accommodate live on-air call-ins

from listeners.

1998 – 2000: Kansas City Kansas Community College

The Advocate

Kansas City, Kansas

Sports Writer and Columnist

Duties included providing a sports column either in editorial style or through – pg 3 of 4

Jeremy Banks

news reports every two weeks. Served as photographer, in addition to sports

writer in 1999.

1996 – 1998: FL Schlagle High School

The Diachron

Kansas City Kansas

Sports Writer and Picture Designer

Duties included producing a sports column for Schlagle’s Diachron student

newspaper every two weeks. I also designed the pictures and graphics for the

newspaper. I photographed both video and still camera shots of sports events

to publish in our school newspaper. Received awards from Kansas Scholastic

Press Association, in the Editorial Cartoon Category for 1997 and 1998.

Completed and placed in Editorial All-State competition for the State of Kansas.

Skills:

Typing Skills – 100+ wpm

Microsoft Word

Adobe PhotoShop

Power Point

Excel

QuarkXPress

Simple Text

Page Design

References:

Business: Vrinda Mammundi

WR Group/Biovea

Adwords Expert

520-***-****

Andre Riley

Independence Examiner reporter and

Former Kansas City Kansan

Managing Editor

816-***-****

Don Kirkland

Wrangler News Editor

2145 E. Warner Road

Tempe, AZ 85284

480-***-****

480-***-****

Jeremy Banks – Pg 4 of 4



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