Wanda E. Jackson

Rockville Centre, NY *****

516-***-**** acfsgf@r.postjobfree.com

EXPERIENCE:

CITI - New York, NY 2002 - 2014

Training Coordinator

Facilitate LiveMeeting sessions and create e-learning evaluations

Coordinate global instructor-led and e-learning leadership and executive development

programs

Interface with subject matter experts to ensure that curriculum supports department

goals and business initiatives

Conduct needs assessments and generate training analysis and reports

Develop consistent standards for documenting all important processes & procedures

Recruiting Coordinator

Performed candidate sourcing, including screening resumes and conducting initial

phone screens

Conducted internet and social networking candidate searches

Posted positions on internal and external job boards

Developed and maintained professional relationships and expertise using various

internal systems to effect an overall accurate and efficient, professional &

executive recruiting experience

Managed candidate on-boarding including fingerprinting, drug screening, and

immigration procedures

Created, tracked and updated requisitions in eRecruitment system (Taleo) to insure

EEO compliance for audits

Processed confidential new hire and transferring employee transactions in PeopleSoft

Coordinated high volume interview scheduling for executive hires with Citi Sr.

Managers including coordination of conference rooms, travel arrangements and related

logistics

New Hire Specialist

Conducted new hire orientation at training center for approximately 60 new hires per

week

Provided training on compensation and benefit programs including answering questions,

resolving problems

Managed candidate on-boarding including extending offer, initiating background check,

fingerprinting, drug screening, immigration, orientation and required forms

Processed confidential new hire and transferring employee transactions in PeopleSoft

Responded to inquiries and prepared files for corporate audits and EEO requirements

Assisted with critical staffing initiatives to hire 500 Tellers in 30 days; including

candidate sourcing, resume screening and conducting telephone interviews

Conducted candidate searches on Monster, Career Builder and other major job boards

Senior Executive Assistant to Chief

Financial Officer

Backup to Executive Assistant to Citibank President

Interacted daily with President and Sr. Management team

Managed extensive calendar, coordinating all meetings and travel arrangements

Prepared MS Word and Excel documents and PowerPoint presentations for senior meetings

Administered tasks including filing, prioritizing mail, preparing expenses reports,

and ordering supplies

Administrative Assistant to Financial

Executive

Compiled and printed daily revenue reports to assist with achieving sales goals

Coordinated calendar of meetings and events

Interacted with all levels of Sr. Management

Prepared MS Word and Excel documents and PowerPoint presentations for senior meetings

Administered tasks including filing, prioritizing mail, preparing expenses reports,

and ordering supplies

AMERICAN EXPRESS - New York, NY 1997 - 2002

Training Manager

Managed employee satisfaction projects for succession planning programs

Developed curriculum and designed intranet training interface for the Centurion

Leadership Academy

Received award for training employees to work remotely after September 11 tragedy

Managed mentoring program, planned events, delivered workshops, designed and

developed program brochure and judged student essay contest submissions for Academy

of Travel and Tourism

SKILLS: Certified MS Office Specialist in Word, Excel, Powerpoint, Access,

Outlook; Sharepoint; PeopleSoft; Taleo

REFERENCES:

Available upon request

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