**** ****** *** *** ***

Indianapolis, IN ***** India N. Lange

317-***-****

acfsd8@r.postjobfree.com

High Performance Administrative Assistant / Customer Service Representative

Task and Goal Oriented Assistant

Prepare invoices, reports, memos, letters, financial statements and other

documents, using word processing, spreadsheet, database, or presentation

software

100% Customer Satisfaction Driven

Greet visitors and determine whether they should be given access to

specific individuals

Experienced in Office Management

File and retrieve corporate documents, records, and reports

Open, sort, and distribute incoming correspondence, including faxes and

email

Manage and maintain executives' schedules

Experience

Aaron's Sales & Lease - Speedway, IN

Premier Leader in Lease to Own Retail Merchandise, Recognized Corporation

in NYSE

Transitioning Sales Manager November 2013-Present

Customer Service Representative July-2012-November 2013

Quickly advanced through promotions to become a Sales Manager. Oversaw

daily operations of delegated tasks according to Sales Manager's Daily

Tasks List. I am responsible for daily service request and ordering

merchandise and parts through assorted vendors. Verifications of residence

and employment are a main priority on my to-do list as well as overseeing

that merchandise is delivered in a professional, courteous and timely

manner by my Product Technicians. Maintenance of customer gain and loss

reports are another priority along with marketing to potential customers.

Key Results

Won awards and placed Top 5 in Sales Team of the month in Great Lakes

Operations 2012

Recognized twice by VP President, Great Lakes Operations Michael Bennett

for Telephone Sales 100+ Club

Leading team in revenue challenge from Div. Sales Manager Zachary Hamilton

Key Skills

Typing 45-50 wpm Maintenance of records & company sensitive files

Proficient in Microsoft software ( Word, Excel, Spreadsheets etc

Customer Service Excellence

Marketing Strategies

Team building/Training/On-Boarding & Orientations

Retail Store Operations

Education

Dayton Job Corps Centers - Dayton, OH (2011-2012)

Certified Medical Administrative Assistant (CMAA)

Certified Medical Billing and Coding

Business Technologies

G.E.D - (2011)

Language and Technologies

Computer: Taleo, Microsoft Office, Quick-books, Point of Sales (POS) Adobe

Master, Etc...

References

Naydia Harris

Aaron's Sales & Lease

Sales Manager

317-***-****

Brittany Mack

Aaron's Sales & Lease

Customer Account Manager

317-***-****

Amber Anthony

Wellpoint Industries

Peformance Quality Auditor

317-***-****

LaDonna Anderson

Rolls-Royce Inc.

Executive Financial Analyst

317-***-****

Contact this candidate