Luis Chavez

Customer Logistics Supervisor - Ryder Dedicated

Stockton, CA

acfrwr@r.postjobfree.com - 209-***-****

Obtain a Management position with the opportunity for advancement & growth.

WORK EXPERIENCE

Customer Logistics Supervisor

Ryder Dedicated - San Francisco, CA - February 2014 to Present

Performance management of direct reports

* Employee relations/issue resolution

* Quality assurance

* Customer satisfaction/problem resolution

* Ensure functional area meets all productivity goals and objectives

* Safety management and reporting

* Responsible for 10-15 drivers insuring delivery appointments are met

Operation Supervisor

Weber Distribution - Stockton, CA - February 2011 to May 2013

Responsible for recruiting & hiring employees

* Insure AIB compliance

* Coordinate schedules both Inbound & Outbound

* Manage labor to insure no customer service failures

* Employee training

Service Center Manager

Weber Distribution, Seattle SC - Puyallup, WA - March 2006 to 2008

Over seeing opening of new Service Center, Dispatching, Training Employees (Office, Warehouse, & Driver)

on all functions of warehousing & transportation.

* Insuring Temperature control of Product to final destination

* Managed up to 10 daily routes & deliveries, including customer requested pick ups. Generating 2.3 million

in Revenue.

* Responsible for recruiting & hiring employees.

* Managed 3 supervisor, and 15 non - Union employee's

* Oversee operation of 2 Service Centers (Portland & Seattle)

TaB Warehousing & Transportation - Wilsonville, OR - January 2005 to March 2006

Assistant Service Center Manager

OS& D's Shipping - Stockton, CA - October 1998 to January 2005

Over seeing opening of new Service Center, Dispatching, Training Employees (Office, Warehouse, & Driver)

on all functions of warehousing & transportation. Insuring Temperature control of Product to final destination.

* Asst. Forman - Inventory control, OS& D's Shipping errors

* Receiving - Receiving in all inbound shipment & verify lot codes

* Graveyard - Pulling & loading daily delivery routes. Insuring load stability for delivery.

ADDITIONAL INFORMATION

15 + years in Logistics & supply chain Monitor & support on time deliveries

Budget & P&L responsibility Windows MS Office ( Excel, Word, Outlook, Access)

Operating cost evaluations ISO 9000 Auditor Certification.

RF & WMS (Synapse) experience Maximize Employee Potential

Problem Solving Project Management

Facility compliance with DOT & State laws AIB compliance Knowledgeable in Transportation, Warehousing,

Inventory Control.

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