Customer Service Data Entry
Resume:
Alisa Smiley 510-***-****
acfrrp@r.postjobfree.com
Professional Profile
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Career Objective
I would like a career where I can advance and expand my customer service skills.
Personal Profile
I have several years of customer service experience call center and face to face. Also have worked in various fields of
office work. Trained in public speaking for over 20 years.
Skills Summary
Data Entry Customer Service
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1st level tech support
Receptionist
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General office work Trained employees
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Professional Experience
Primary Functional Expertise
• Nichols Research Customer Service/Outbound 02/2014-03/2014
Market Research Screening.
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Research information daily.
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• Xerox Customer Service/Inbound 01/2013-12/2013
Handled escalated calls in professional manner.
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Trained new employees.
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Provided online support.
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Balanced electronic drawer.
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Research and inquiries.
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• Wells Fargo Customer Service II 06/2010-04/2012
Handled calls in a professional manner.
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Reviewed accounts for closure and sent to closure team.
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Secondary Functional Expertise
• Wells Fargo Online Customer Service 03/2004-02/2008
Provided online support.
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Trained new employees.
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Received and answered emails.
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Handled customers calls in a professional manner.
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Opened up new accounts and debit cards.
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1st level tech support.
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• The Daily Journal Data Entry Clerk 06/2001-08/2003
Downloaded info onto the internet.
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Research information daily.
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• Bank of the West Teller 07/2009-09/2009
Handle customers accounts face to face.
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Provide access to vault.
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Balance drawer.
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Skills
MICROSOFT WORD, OUTLOOK, POWERPOINT, DATA ENTRY, CUSTOMER SERVICE, GENERAL OFFICE
SKILLS, EMAIL TRAINED AND CORRESPONDENCE.
567 Rose Lane Colorado Springs, CO 81207 960-***-**** acfrrp@r.postjobfree.com
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