AMBER CHAPMAN

**** ****** **** #****

Roanoke, TX 76262

817-***-****

acfro2@r.postjobfree.com

OBJECTIVE:

Seeking a long-term opportunity for growth in the insurance industry in a fast-paced,

professional business environment. Desire to work with established, reputable company that

provides maximum income potential to their dedicated agents.

STRENGTHS:

• Exceptional organizational and planning skills

• Tremendous focus in high-stress situations

• Strong communication and interpersonal skills

• Excellent customer service skills with a strong work ethic

• Ability to prioritize and see “big picture”

• Strength in multi-tasking in busy environments

• Experience dealing with difficult clients and conflict resolution

EXPERIENCE:

New York Life Insurance Company November 2013 – Present

2535 E Southlake Blvd, Suite 140 Agent

Southlake, TX 76092

• Licensed agent selling all General Lines products

• Responsible for all prospecting, selling & marketing duties

• Completed extensive training program covering variety of products

Copeland’s Restaurant June 2012 – February 2013

1400 Plaza Place Bartender/Server/Barista

Southlake, TX 76092

• Weekend Bartender to mid-to-high volume Hilton Hotel bar

• All nighttime server responsibilities

• Solely responsible (during my shift) for retail coffee shop (Starbucks) within Hilton Hotel

Lobby (transitioned to coffee shop during pregnancy)

Clarke’s Irish Pub June 2010 – May 2012

840 1st Street Server

Miami Beach, FL 33139 Assigned to Train New Hires

• Server trainer at a well-known neighborhood pub

• Small dining room with a strong sense of team work

• Specialized focus on small batch beer and wine

• Responsible for private parties and events for high-end customers

Amber Chapman

Resume – Page Two

The Cheesecake Factory April 2009 – May 2010

1440 Plaza Place Server

Southlake, TX 76092 Assigned to Train New Hires

• Focused on turning tables at a rapid pace for higher profitability

• Cocktail server in demanding, high-volume bar area

Buffalo Wild Wings October 2005 – April 2009

1524 William D. Tate Ave Server

Grapevine, TX 76051 Promoted to Cocktail Server

Promoted t Bartender

Assigned to Train New Hires

• Bartender and cocktail server in an informal dining atmosphere

• Traveling Service Trainer assisting in opening new stores

• Fast-paced environment

Diamond Loch Apartments, No. Richland Hills TX 2001

Ticknor Terrace Apartments, Grapevine TX 2006

• Responsible for all aspects of property management for complexes

• Handled entire apartment leasing processes from working with prospective tenants to

preparing lease documents

• Office administration, filing, phone work, reporting and marketing

EDUCATION:

• Tarrant County College (Course of Study – Academics) – 34 hours

• Art Institute of Dallas (Course of Study – Graphic Design) – 21 hours

• Educating Hands, Massage Therapy School (Course of Study – Kinesiology, Palpation,

Human Anatomy & Physiology) – 45 hours

COMPUTER SKILLS:

• Microsoft Word, Excel, Outlook, Power Point

• Adobe

• Leasing Program Software

• Internet Marketing & Search Engine Optimization Training

REFERENCES AVAILABLE UPON REQUEST

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