DENISE SEALEY

***** ****** **** ******, *******, Texas 77429

832-***-****

acfrn2@r.postjobfree.com

Objective

I am looking for a challenging position that will enable me to utilize my administrative, supervising, data

entry and communication skills that I have learned through the years.

S kills

• Exceptional organizational skills and Detail oriented

• Able to multi-task and works well independently or with a group

• Scheduling and leading phone webinars for the Sales Reps

• Data Ent ry and Reporting skills

• Abili ty to manage a team and Finish any project given in a t imely matter

Computer

Oracle, Word, Excel & Outlook

Experience

NPC - 20405 State Highway 249, Houston, TX 77070 May 1990- August 2015

• Sales Group Implementation Manager

• Merchant Maintenance Supervisor

• Pricing Supervisor

• Data Ent ry Team

• Receptionist

I was hired as a receptionist and with experience over the years I worked my way up to a Supervisor.

D uring this position I managed the Maintenance Team and monitored all work queues to make sure we

s tayed within our service level. I would handle all daily reporting and escalations. Once a week, I would

review employees’ time entry and make any changes necessary for payroll. I would attend meetings to

i mprove efficiency and work any projects assign to me. When my position and team was relocated to

Kentucky, I decided to use my knowledge to become a Sales Group Implementation Manager. My latest

role at NPC was to t rain new Sales Groups as their contracts are implemented. I scheduled and

completed Webinar t raining and would provide them daily support to make them successful.

Accomplishments at NPC

• Completed many hours of Webinar Training with Sales Reps

• Assisted in developing and testing a Merchant Maintenance Automation system to where 2

databases are updated simultaneously.

• Developed Training docs and t rained employees on various processes.

• Made sure my team always stayed within their service level

Education

Graduated from Cypress Creek High School 1988

Attended Northwest Har r is Community College 1989-1990

Attended Team Building & Supervisor Skill Seminar 2010

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