Ms. Sandra L. Singleton

**** ****** ****** ********* #* . Grand Rapids, MI 49504 . 616-***-**** . acfrmg@r.postjobfree.com

Hard working, dedicated, punctual, goal driven, motivational, committed, focused, fast learning,

dependable, customer service oriented, & a deliverer of results.

Human Resources or Personnel Department

I am seeking a full or part time position in the customer service, inside sales, collections, or administrative

field. In 2013, I was in a car accident that left me in pretty bad shape. With therapy & a will to overcome

my odds I have healed & I am now ready to return to work. I enclose my resume as a first step in exploring

these career opportunities with your company.

I believe in delivering the highest quality of “Award Winning Customer Service” to your customers &

clients nationwide. I will bring my superior computer & telephone skills as well as my desire to exceed your

expectations of me. I also have experience in many software packages including, but not limited to: Word,

Excel, Outlook, AS/400, Lotus Notes, & many other packages.

My previous jobs have required that I identify & resolve difficult problems that arise in a customer

service/office setting. I am very good at analyzing problems, understanding how they came to be & then

resolving them. I truly believe faithful customers are created through the excellent service provided by the

company they do business with.

I average 225+ calls inbound, & 400+ calls outbound

I can wear many hats

I exceed expectations & demonstrate above average customer service skills

Possess a great “Can Do” attitude

I type 45 – 55 words per minute

I take the initiative

At Nightingale my commissions almost exceeded my base salary

From 11/2000 – 03/2002 there was a brief absence in my work history due to the fact that I was taking care

of my sick Father who was diagnosed with bone cancer in the fourth stage. I took care of him until he

passed. That was a very difficult time for me & if I made it through that ordeal in my life, then I feel there is

nothing I can’t do when it comes to hard work & commitment. I welcome the opportunity for a personal

interview so I can discuss how I can be a successful asset to your company & the driven results you can

expect from me. Thank you in advance for consideration of my skills & qualifications.

Contact this candidate