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Sales Customer Service

Location:
Fort Lauderdale, FL
Salary:
25,000
Posted:
September 04, 2014

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Resume:

WILLIAM DAVID TICKLE

***** ****** ****. #*** *****: 954-***-****

Plantation, Florida 33324 Fax: 954-***-****

PROFILE

Productive and professional employee with strong organizational and

time management abilities.

Excellent interpersonal and communication skills.

Excel in customer/client relations.

Proven leadership qualities. Work well independently or as part of a

team.

WORK EXPERIENCE

1996 to present INDEPENDENT CONTRACTOR

? Independent Contractor to more than 100 insurance agents in Dade,

Broward, and Palm Beach Counties. Provide photo services and

reinspections, including include diagrams for square footage, information

verification worksheets, and photographs of dwelling and potential

hazards. Daily functions include mapping properties, scheduling

appointments with policyholders, complete log sheets for inspections

performed and mileage. Travel an average of 100 miles daily.

? Courier for Express Business Services, Inc., delivering confidential

material to physicians, hospitals, and ancillary health care facilities.

1992 to 1996 STATE FARM INSURANCE

? Field Reinspector, Lead Worker (1995 to 1996). Promoted to Lead Worker

charged with training new employees to complete accurate reinspections.

Managed a team of 10 reinspectors, including scheduling, motivating, and

verifying work. Functioned as troubleshooter for agents within a 100-mile

territory.

? Field Reinspector (1994 to 1995). Performed an assigned number of

field reinspections daily in a tri-county territory. Responsible for

maintaining company relations by providing prompt, accurate, friendly and

cost effective service to policyholders and agents. Promoted to Lead

Worker in 10/95.

? Maintenance Specialist, Administrative Services (1992 to 1993). Worked

with State Farm Echo Computer Program. Responsible for installing

computers for various agents in Dade and Broward Counties. Assigned to

Hurricane Andrew Storm Duty with State Farm Disaster Team from 8/92 to

11/93, which involved working in Warehouse Operations; responsible for

inventory control, ordering supplies, and coordinating shipping/delivery

for storm offices. Maintained and serviced storm offices on a weekly

basis. Operated 18-30 ft. trucks delivering stock to claims offices in

150mile territory. Served as mail courier for 12 storm offices. Received

commendation from Regional V.P. in appreciation of extra efforts and

extended service hours during Storm Duty.

1990 to 1992 BENCHWARMERS - Ft. Lauderdale, FL

? Sales Manager. Directed operations of retail sporting goods store

including hiring, training, supervising and motivating staff. Responsible

for sales, inventory control, purchasing, compiling daily receipts,

maintaining personnel files, merchandising, and store layout/displays.

Coordinated promotional activities and special events. Created and

implemented outside sales division, selling officially licensed products

to hotels, high schools, colleges, and sports bars.

1985 to 1990 BROWARD SPORTS SHOP - Ft. Lauderdale, FL

? Manager. Responsibilities included all sales, including team sales,

outside sales, cold calling, ordering, buying, bookkeeping, scheduling and

supervision of employees, inventory control, displays, stocking, customer

relations, and promotions. Sold to several local organizations including

the school system and local sheriff's offices. Initially hired as a Sales

Associate and in November of 1987 was promoted to Manager.

EDUCATION

Broward Community College - 1982 to 1983 - Business Management

South Plantation High School - 1977 to 1981

WILLIAM DAVID TICKLE

965 North Nob Hill Road, #112 Phone: 954-***-****

Plantation, Florida 33324 Fax: 954-***-****

R E F E R E N C E S

Tom Martinez

2521 S. University Drive

Davie, Florida 33324

954-***-****



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