Rajeswari Ramachandran

acfrf7@r.postjobfree.com

647-***-****

OBJECTIVE: Strongly motivated individual looking for a position as ADMINISTRATIVE COORDINATOR at YMCA of

Greater Toronto. Bringing strong communication and customer service skills to exceed the employer’s expectations

in a highly stimulating and challenging environment.

CAREER RELATED SKILLS

• Demonstrated ability to log all notes and follow up information accurately

• Proven record of managing and tracking the quote to order process

• Highly skilled in verifying pricing and products

• Proficient in MS Office Suite

• Proficient in providing information and sell items over the phone services to clients

• Well versed in identifying customer needs and able to offer a solution quickly

• Expert in using the company’s database software for data entry purposes

SELECTED ACCOMPLISHMENTS

• Titled Representative of the Year in the very first year at Microland

• Organized and implemented logistics pertaining to service calls

• Brought in 150 new customers in one month through outbound sales calls

PROFESSIONAL EXPERIENCE

Call Center Representative Microland – Bangalore, India Sep 2008 – March 2011

• Answer inbound calls

• Make outbound calls to potential clients in order to sell the company’s broadband service and computer equipment

• Perform data entry services for the company in regards to punching in customer information, call logs and

successful sales

• Answered telephone inquiries on products, and services

• Resolved problems of clients

• Conducted telephone interviews to process loan applications

• Maintained a thorough knowledge of all banking products and services

OCT 2012 – Aug 2014

Office Administrator: Daicel Trading Company, Canada

Work methodically, accurately and neatly. Good oral and written communication skills, able to work as part

of a team and neat personal appearance.

• Supervise and coordinate activities of staff

• Interview job applicants

• Conduct orientation programmes for new employees

• Administer salaries and work out leave entitlements

• Involved in staff training and development, the preparation of job descriptions, staff assessments and

promotions

• Prepare annual estimates of expenditure, maintain budgetary and inventory controls and make

recommendations to management

• Maintain management information systems (manual or computerised)

Rajeswari Ramachandran

• Locate suitable business premises and negotiate reasonable leasing agreements

• Provide and maintain business premises and other facilities including plant machinery and equipment

• Review and answer correspondence

• Provide secretarial or executive services for committees.

EDUCATION

Bachelor of Arts in English Literature

Contact this candidate