Alicia Wilkes

RESIDENTIAL UNIT CLERK - Pomegranate Health Systems

Columbus, OH

acfrd8@r.postjobfree.com - 937-***-****

To obtain the position as the In Home Advocate Supervisor so I may utilize and enhance my skills in an

environment that will provide me with both career growth and stability.

WORK EXPERIENCE

RESIDENTIAL UNIT CLERK

Pomegranate Health Systems - Columbus, OH - 2012 to Present

Investigated and audited all written incident reports along with all residential restraint packets to assure all

facts are reported correctly according to the policies of the facility. Reported critical incident reports to ODMH

and local ADAMH board within 24 hours of discovery

• Initiated fact findings in regards to internal investigations. Upon completion submitted Franklin County

restraint packets into the database and sent alerts to the case workers

• Met with state and county investigators to complete external investigations

• Educated and trained staff on performance improvement needs and took appropriate preventative corrective

measures

• Performed monthly audits to assess tracking trends and patterns. Upon completion the facts are presented

to the leadership committee

• Instructed monthly new hires classes on proper incident documentation; instructed new hires CPR/First Aid

class along with refresher courses to current employees; submitted completion records to the American Red

Cross data base.

• Initiated Patient Care Assessments, admission forms, performed timely scanning/uploading patient

documents into medical records, and maintained monthly patient documentation by ensuring that all are

completed in its entirety

• Provided clerical support to nursing staff in conjunction with relieving receptionist when they were not available

to perform their tasks

YOUTH LEADER

Pomegranate Health Systems - Columbus, OH - 2011 to 2012

Responsible for a 20 bed, all female unit working with youth from ages 12-18 by ensuring they were not only

kept safe from self but from harming peers whereas most suffered from mental illnesses

• Aided in teaching the young ladies on how to function in society along with skills they needed once they

were released from our care; Completed 15 minute checks for each of the residents on unit; Supervised the

employees that worked on the unit

• Utilized cross training skills and was responsible for a 20 bed, all male unit when there was not coverage

on that particular unit

RESIDENTIAL SUPPORT SPECIALIST SUPERVISOR

Eastway Corporation - Dayton, OH - 2006 to 2009

Assisted mentally ill clients with their activities of daily living such as, laundry, meal preparations, grooming,

and group activities

• Kept a daily log of medications that I distributed on my shift

• Maintained a safe and clean environment for all who were housed in the facility

CERTIFIED NURSING ASSISTANT

Wood Glen - Dayton, OH - 2004 to 2006

Assisted residents in the facility who were going through the stages of Alzheimer's and Dementia by taking

care of meals; assisted residents with daily living activities; offered companionship to those who were suffering

severely from illnesses

HOME HEALTH AIDE

Academy Health Services - Dayton, OH - 2002 to 2006

Solely worked in the homes of clients assigned to me on a daily basis and performed tasks such as but not

limited to cleaning cooking and offering companionship for the elderly and/or disabled

• Was responsible for charting and keeping daily logs of clients progress; tracked various tasks that were

carried out during visit

EDUCATION

High School Diploma in Social Services

Columbus State Community College - Columbus, OH

2012 to Present

Trotwood Madison High School - Trotwood, OH

2002

ADDITIONAL INFORMATION

AREAS OF EXPERTISE

Team Building Budget Administration Compliance Management Strategic Planning

Quality Improvement Project Management

Leadership Mentoring and Coaching Training and Development Implementation

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