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Information Technology Technician

Location:
Newport News, VA
Posted:
September 05, 2014

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Resume:

Stephen R. Diggs

**** ******** *****

Virginia Beach, Virginia 23454

757-***-**** / acfr3s@r.postjobfree.com

Work Experience:

Lockheed Martin Field Engineer for the "Persistant Threat Detection

System", in Afghanistan.

01/15/2012 - 12/7/2012

Lockheed Martin Field Operator for the "Base Expeditionary Targeting and

Surveillance Systems - Combined (BETSS-C):

12/27/2010 - 12/17/2011

Field Service Representative for a surveillance system being used by the

United States Marine Corps in Iraq and Afghanistan:

8/20/2008 - 2/15/2010: Computer Sciences Corporation (Elevated Sensors

Division) working as an electronics technician/information technology

technician on a ground based observational surveillance system (GBOSS).

Primary function is to install and maintain this system for the Marine

Corps. To maintain this system requires a thorough knowledge of both

electronics and Information Technology. Due to classifications of this

equipment I am not permitted to divulge specifics.

I have performed these duties as a contractor in Iraq from October

2008 through October 2009. And from October 2009 until the February 2010

in Afghanistan.

Third Tier Software Configuration Specialist:

5/2005 - 8/2008: York County School Division, Yorktown, VA Primary

Function: Load and test network-based and stand-alone applications,

document any and all special requirements for use, and provide customer

support for various software applications

Data Migration Specialist:

10/2004 - 4/2005: Convergence, Ft. Jackson, SC Migration of user data from

an existing platform to a new network.

Computer Technician:

3/2003 - 9/2004: APEX Engineering, Richmond, VA working as a computer tech

on the NMCI project. Working on Win2K systems.

Computer Technician:

7/2002 - 3/2003: AD-TEK Engineering, Norfolk, VA

Was working as a staging/imaging/deploying computer technician on the NMCI

project. Also worked as the second shift lead on the classified side of the

data migration team. Was in charge of migrating desktops from the legacy

system to the new NMCI system on the classified side for the second shift.

This included all software, applications and setting up of clients e-mail.

Currently hold a "Final Secret Security Clearance". Left AdTEK because they

could not give me enough work.

(1)

Information Technology Analyst:

7/2000 - 4/2002: Ntelos Communications, Norfolk, VA

Information Technology Analyst: support and maintain all I.T. equipment to

include all pc's (software & hardware), servers(Compaq Proliant

1600/WinNT4.0), all network equipment (Ethernet), printers, plotters, PBX

(Nortel Options 11), voice mail (Octel) for 12 retail stores and three

business offices in Hampton Roads Virginia. Service helpdesk tickets as

needed on a 24/7/365 basis. Assist network administrators with issues as

needed. Software supported: Win95/98/NT4.0, MS Office/Outlook/Back

Office/Internet Explorer, Lotus Notes, Remotely Possible, Remote Desktop,

Precedent 2000 (P2K), Point of Sale (POS), PQDI, Network Associates Magic

Helpdesk, IBM A/S 400 Client Access. Assist in planning and implementation

of enterprise I.T. projects. Implement PBX voice, hardware & software

adds/changes for over 200 users at all locations. Participated in a major

WAN implementation project. Ensured certain users were able to connect

remotely to access company network.

Information Technology Analyst:

5/1997 - 7/2000: PrimeCo Personal Communications, Norfolk, VA. Exactly the

same as the Ntelos position. Ntelos bought out PrimeCo and my position and

job description didn't change.

Electronics Repairman/Technician:

4/1976 - 4/1996: United States Marine Corps, Military Virginia Beach, VA

17 years as an electronics repairman/technician, maintaining a multi-

million dollar second generation, Litton digital/analog data system (AN/TYQ-

2), to the component level. Three years maintaining a current generation

AN/TYQ-2 Litton data system. Five years instructor/chief instructor on

AN/TYQ-2 Litton data system. Four years managing an electronics maintenance

shop. Held National Security Agency Secret Clearance 19.5 out of 20 years

of military career.

Education:

National University, Twentynine Palms, CA Some College Coursework

Completed: Ed. Learning Eastern Carolina University, Havelock, NC: Some

College Coursework Completed: Psychology I Southwest High, Kansas City, MO-

High School or equivalent High school Tidewater Community College,

Virginia Beach, VA Some College Coursework Completed: Accounting I & II

Certification: MCP for Windows NT 4.0, US-Virginia Beach, VA; Novell,

Virginia Beach, VA

Security Clearance: FINAL SECRET (DISCO)

References: by request

Contact: acfr3s@r.postjobfree.com; phone: 757-***-****

(2)



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