Maria G. Magana

Jackson Heights, NY ***** US

718-***-****

acfqtu@r.postjobfree.com

Objective To obtain a Document Index Technician position at a company

where I can utilize my document management skills and

knowledge.

Education Queens College, City University of New York, Flushing, NY

Bachelor of Art, Accounting, 2014

Minor: Economics

Experience: Harris/Enterprise Information Services, Inc.

201 Varick Street

New York, NY 11014 United States

Document Index Technician 05/2003 - 09/2011

Duties, Accomplishments and Related Skills:

.Received, reviewed, prepared and verified all Federal and

supporting documents for process into the Integrated

Federal Employee's Compensation Systems, by administering

Claims Examiner's access to view, edit, managed and

completed their cases. Responsible for a variety of filing

activities though a complex system used for classification

and cross-reference materials.

.Performed quality control assurance, provided expertise to

ensure all Federal documents were correctly prepared,

scanned, coded and indexed into Federal Employee's

Compensation Systems. Performed complex assignments

requiring selection, coding incoming documents and

interpretation of data. Accurately validated data using a

variety of sources.

.Customer Service: Worked and communicated with Claims

Examiners to inform and identify errors such as, incorrect

index codes and case numbers. Applied correct information

to Federal claims accounts. Resolved and troubleshooted

electronic system processing problems when they aroused to

ensure the imaging process stayed afloat. Committed to

quality service and satisfied the customer expectations.

.Read and interpreted Government regulations in regards to

the Office of Worker's Compensation Programs; for example

Safeguarding Personally Identifiable Information.

.Teamwork: Worked in a close open unit with five staffers

with multicultural backgrounds. Facilitated cooperation and

encouragement, pride, trust and group identity. Foster

commitment and team unity; worked excellent with others to

achieve goals.

.Time Management: Monitored the daily workflow process

within the unit as well as managing self-established

priorities and deadlines. Possessed a high level of effort

and commitment towards performing tasks; demonstrated

responsible behavior.

The Orkand Corp.

201 Varick Street

New York, NY 11014 United States

Medical Record Technician 08/2000 - 05/2003

Duties, Accomplishments and Related Skills:

.Analyzed compensation forms and created new cases for the

Federal Employees' Compensation Act. Interacted with claims

examiners regarding case creation. Assisted claims

examiners with coding and procedures of case creation.

.Helped nurse field with case referrals assigned by

different claims units. Prepared packages with all medical

documentation from the case assigned and mail it to the

field nurses.

.Opened mail, evaluated and established priorities. Kept

nursing records up to date. Answered phones, filing, and

operated office automation support such as printers,

scanners, and photocopy machines.

.Entered medical billing using OWCP's payment systems.

Check medical bills for accuracy. Assist Office of Workers

Compensation Programs personnel with bill payment

procedures.

.Scanned processed bills and performed quality control for

scanned. Prepared incoming documents by using a code

system. Scanned documents into computer using Kodak

Document Scanner 7500D equipment.

.Accurately coded incoming documents and back-file cases

into correct category and subject. Convert physical files

into OWCP's electronic system.

Lab Warehouse

116 Km. 8.6 Barrio Costas

Lajas, PR 00667 United States

Salary: 20,000.00 USD Per Year

Secretary 03/1997 - 12/1998

Duties, Accomplishments and Related Skills:

.Entered medical billing into bill collection system and

reconciled bills.

.Performed clerical duties, opened, sorted, and distributed

mail, filing, data entry and answering phones.

.Performed periodic inventories. Provided customer

assistance and prepared invoices and equipment for

delivery.

.Created sales deposit invoices for client billing.

.Addressed caller's questions regarding Lab. Warehouse's

products.

.Processed all new orders and adjusted necessary changes

specified by sales representatives.

.Resolved oversights made to customer orders, applying

diplomacy and assertiveness.

Computer Skills: Operating System: Mac/OS, Microsoft Office Suite 2011,

Windows 7, Windows XP, Windows Vista.

Applications: Microsoft Word, Outlook, Excel, Peachtree,

Internet Explorer, Ascent-Capture 6.1, WPM 45.

Language Skills: Fluent in Spanish

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