ESTHER NJIHIA

Cell:832-***-****

acfqpa@r.postjobfree.com

PROFFESIONAL SKILLS:

. 7+ years of Project management Maximo 6.2/7.1/7.5 systems Support,

working with end-users and business owners to derive sustainable

deliverables and expedite issue Knowledge of enterprise asset and work

management processes

. 4+ years in the MAXIMO Implementation and configuration of Maximo

6.2/7.1/7.5

. Experience in application support / user help desk stop

. Instal and configure WebSphere/Weblogic in Standalone or Clustered

Environments.

. Experience in Actuate iServer Report Administration

. Experience in BIRT reporting

. Experience in workflow development, configuration and enhancement.

. Experience in System Administration

. Workflow Processes Administration, configuration and enhancements

. Develop MAXIMO objects, attributes, presentations

. Develop customize and configure applications using the Application

developer

. Experience with Mobile Suite and the Agentry Platform

. Functional experience with ERP tools such as SAP, ORACLE Financials.

. Drive all Engineering deliverables, Procurement processes and

Construction of Upstream Projects on time and on budget, and ensuring

that all applicable standards, specifications and regulations are met

. Assist in managing the execution, schedule and cost of the projects by

preparing and implementing the project execution plans and contracting

strategies and supervising EPC contractors

. Maintaining fluid communication with the Project Team Members,

Directors, Vice Presidents and other stakeholders from the various

business units.

. Supporting Maximo Projects end-user end user training on this modules,

Preventive maintenance, Inventory, self-service desk, Workorder,

Planning.

. Experience with GIS spatial lead. At least 3years experience.

DATABASE DESIGN AND MAINTENANCE:

. Physical and Logical design.

. Optimal object sizing and placement.

. I/O subsystem configuration (Mirroring, Striping, RAID0+1 RAID5).

. Oracle Parallel Fail Safe / Data Guard.

. Design for fault tolerance and maximum throughput with high Tps.

. Database Object and Application Partitioning.

. Custom data loading procedures.

. Develop and deploy Oracle database monthly archival procedures.

. Operating System configuration and tuning.

. Production (OLTP) and Data Warehouse (DSS) systems.

. Very Large Database (VLDB), multi-Terabyte.

INSTALLATION:

. Maximo 5, 6, 7.1,7.5 Oracle 10g, RAC, DataGuard, 9i, 8i, 11i

APPLICATIONS:

. VBScript, Perl, KSH, SQL and PL/SQL,MAXIMO,WEBLOGIC, BIRT

2.3.2, Citrix XenApp 6.0, Oracle 10.2g,11.1g.11i SAP BW, SAP R/3

BEx, CA-Wiley, Tuxedo, TOAD PeopleSoft, lotus, Netback up,

SharePoint, Microsoft office tools.

WORK EXPERIENCE:

Jp Morgan chase, Houston, Texas 2009 - Current

Maximo Administrator

. Apply configuration and management of Enterprise Technology

Management IBM Tivoli Service Request Manager and IBM Tivoli Asset

Management for IT (TAMIT).

. Implementation of IBM Tivoli Service Request Manager and IBM TAMIT

. Develop suggestions for how to best execute on assigned task and

communicates those with manager/technical lead.

. Working with various levels of technical and business oriented

individuals

. Develop clear and concise written documents that are accurate in

technical content.

. Research options and make appropriate recommendations for solving

technical and non-technical problems within associated assigned

tasks

. Implementation of entire suite of IBM Maximo product line

including, Maximo ITSM Service Request, Maximo ITSM Incident,

Maximo ITSM Problem, Maximo ITSOM Change Management, Maximo ITAM

Asset, Maximo ITAM Item, Maximo ITAM Contract, Maximo Enterprise

Adaptor, Maximo Actuate reporting server, Maximo Data Loader, Linux

O/S, WIN OS, Oracle, Tivoli TADDM and technical

. Design, develop, test, implement, and maintain Maximo IT Service

Management and IT Asset Management solutions and workflow

enhancements in a wide variety of customer environments.

. Take an active role in full software development cycle.

. Research and formally document user requirements, outline design,

develop program specifications, code, perform unit testing, prepare

system documentation and implement new or revised applications.

. Design integrated solutions and communicate those solutions

through documentation, demonstrations and presentations

. Coordinate project activities and schedules of project team

members, vendor, subcontractor, and client to ensure entire project

can meet scope, schedule and client expectations.

. Ensure project team executes per the project plan and is aligned

with the client expectations. Address project issues with client

and team members.

. Provide regular project status communication to the client and the

project team.

. Lead project team by providing feedback on their individual

performance. Provide coaching to team members on performance

development opportunities. Recognize contributions of team

members.

. Seek direct client management feedback to evaluate project team

performance

. Follow-up with project team to correct problems and to reinforce

positive feedback

. Establish and maintain good vendor and subcontractor relationships.

Manage invoice process ensuring timely, accurate invoices are sent

to the client.

. Did presentation in the board meetings just explaining details,

things to be done,where we are,problems we facing etc with the

system from just functional spec to technical .

. Scheduled services to the field crews assigning tasks in the right

departments and performed email notifications to make sure the

approvers of search services get an email depending on the priority

of the tasks.

. Run reports from maintenance department, worked with the team in

identifying problems and since they were implementing mobile device, trained the engineers in the field how to create work orders from

the field to avoid a waste of time driving to the office to use

their desk stops to input information in Maximo .

. Oracle PL/SQL Stored Procedure development

. Assist in compiling the testing, training and system documentation

. Manage progress of Installing complete Maximo system in Sandbox

and Dev environments

. Escalate troubleshoot of Maximo faults in installation and

production

. Perform stakeholder analysis to understand and manage expectations

of change programs.

. Undertake impact assessments to determine the nature and extent of

change to staff groups.

. Develop transition strategies and plans for change programs based

on staff impacts.

. Develop and plan communication for the change program.

. Research, design, write and publish communication material for

change programs using a variety of mediums, including written,

verbal, and online.

. Manage execution, schedule, cost and safety for new and retrofit

projects

. Prepare and implement Module Fabrication Strategies

. Supervise and coordinate contractors for module work and

transportation to ensure that all requirements of the contract are

met

. Ensure transportation plans are integrated with overall Canadian

Natural requirements

. Ensure the interface between the module transportation contract and

Site Mechanical contract is defined and is executed smoothly

. Support the Project Manager in controlling schedule and cost trends

for the Project

. Be responsible for contractor submission of cost trends and their

subsequent review

. Support the change management process and insure that changes are

properly identified and approved for relevant trends

. Affirm that weekly and monthly reports are accurate, consistent

with Horizon planning systems and represent progress of the Work.

Identify issues and ensure action plans are in place to for timely

resolution of deficiencies.

. Ensure that project processes and documentation are being handled

timely, efficiently and in accordance with CNRL procedures

. Consolidate safety requirements for Contractors involved in the

Project and coordinate actions to improve safety in all areas of

the project

. Coordinate contractor efforts in all aspects of project

. Manage communication with contractor

. Coordinate across Canadian Natural's teams in relations to

contractor

. Foster productive and open communication across project teams and

other Horizon business units

. Ensure ongoing project evaluation with qualified personnel

Time Warner Cable. Houston,Tx Feb 2005 - Dec 2009

Maximo Administrator

. Develop source-to-target mapping documents by analyzing data

content and physical data structures in the legacy and downstream

applications.

. Develop mappings to enable data migration, application integration

in a canonical model, SOA environment, and reporting solutions

. Interact with Functional teams, Bussiness Unit data owners,

Integration team, Development teams for identifying conversion

requirements and developing solutions.

. Installation of Maximo release 6 base and upgrades (6.2.1 and

6.2.2) by executing pre and post installation checklists and

configurations.

. Installation and configuration of BEA Weblogic 8 administration and

managed servers (jvms), configuring node manager both as a service

and using scripts as per the client's configuration requirements.

. Configuring Oracle 10g Database by setting up connection pools,

listeners, nodes in a clustered environment utilizing Oracle Real

Application Cluster (RAC).

. As a Maximo Administrator, participating in the creation and

support of hosted Maximo virtual environments (VMs) to assist the

developers, testing and conversion teams in their tasks. Also

perform cloning and refresh of the Maximo development environments

to maintain consistency due to migrations.

. Participate as member of the Maximo Core Team to represent the

needs of the BPOs.

. Participate in testing to upgrade Maximo software to ensure the

needs of the BPOs are met with the new software.

. Support materials Management systems.

. Inventory Management and Materials Descriptions.

. Manage SLAs with major client services

. Train new and current employees and contractors on Maximo

. Maintain PM and Job Plan.

. Helped Developers by explaining Business rules/objects that

create controls within several Maximo modules

. Helpdesk support resolving issues through tickets .

. Client offered Training in Maximo in various modules since they

just migrated from Maximo 6.x to 7.x

. Performed administrative tasks in Maximo security groups adding

users,fixing issues related with security passwords to giving

employees access only where they required to be .

Sercel houston, TxJan 2002 - Oct 2004

SAP Support/Consultant

. Develop and upload BW objects (InfoObjects, InfoCubes, Data

Sources, InfoSources) and responsible for data loading (Master Data

and Transaction Data) making use of key figures, restricted key

figures, variables and exceptions.

. Customizing and activation of Business Content Objects and Loading

data into ODS Object and InfoCubes.

. Collect data from end user based on their needs by creating

Aggregates to Improve query performance.

. Full life cycle Implementation of BW that includes Data Modeling,

Data Extraction, Data Transformation, Data Loading (Full/Delta Up-

Load), Scheduling jobs, Monitoring data loads, Production support,

Troubleshooting and Reporting.

. Analyze and activating standard Business content and enhance the

Business content according to the user requirements.

. Design, development and testing of required Info Cubes, Operational

Data Store (ODS), Multi Providers, Aggregates, Info Objects, Data

Sources, Info Sources, Transfer structure, transfer rules,

Communication structure, Update rules Info Packages& Queries.

. Contributed diverse QA/testing skill set (manual & automated) to

multiple projects including functionality, compatibility,

reliability, load/stress, regression, performance, security testing

of a wide range of web-based, production, printer, multimedia,

network, educational and related software products on Windows,

Macintosh and Unix operating systems.

. Assigned, analyzed, logged and tracked all defects of test cases

through Test Director and provided status report to management.

. Worked with QA Manager and Project Managers to prioritize and

schedule QA testing and resolved scheduling conflicts in a web-

based environment.

. Participated in the in-house Beta Test Programs of the various

client products to analyze the performance issues and finding bugs

at an early stage of development process. Performed Bug Fix

Verification on products.

Education and Credentials:

. Nairobi University,

Bachelor Degree (Information Systems Management) 2001 - 2005.

NOTE: greencard holder

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