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Customer Service Administrative Assistant

Location:
Oshawa, ON, Canada
Posted:
September 03, 2014

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Resume:

Aug *, ****

Dear Human Resources Manager:

RE: Administrative Assistant

Please consider this letter and my attached resume in application for the

position as an Administrative Assistant. I am a proud mother that would

like to go back to the workforce. I have Bachelor's Degree in Business

Administration with experience providing Clerical/Administrative support

and Customer Service.

I am confident that my background in Administration combined with my work

experience and skills would be a valuable asset to your team in order to

provide excellent office support and customer service.

My strengths include superior organizational, customer service and

interpersonal skills. I am computer literate and have the ability to learn

new software fast.

I am enthusiastic about working for your organization and eager to put my

skills into practise in a challenging position.

I would welcome the opportunity to discuss this with you further and may be

reached at 905-***-****, in order to arrange an interview at your

convenience.

Thank you for your time and consideration.

Sincerely yours,

Erika Vanderwyk

Enclosures: Resume

JOB OBJECTIVE

To obtain a position as an Administrative Assistant

SUMMARY OF QUALIFICATIONS

1. High level of initiative, effort and commitment towards completing all

assigned tasks

2. Ability to work with little or no supervision, independently or in

collaboration with others

3. Exceptional time management and organizational skills

4. Excellent communication skills, adaptable and quick learner

5. Proven ability to multi-task and work effectively within a fast-paced

environment

6. Good analytical skills to perform mathematical calculations

COMPUTER SKILLS

. Proficient in the use of a PC and applicable software programs such as

word processing (Microsoft Word); spreadsheets (Microsoft Excel);

presentations (Power Point); data base applications (Access, Raiser's

Edge, Reflection for HP, Blue link, IPS and DTS); survey computation (Geo

warehouse and AIM); accounting (QuickBooks Pro); internet browser and

Electronic mail (Outlook and GroupWise)

. Keyboarding speed: 60 wpm and 92000 kph

PROFESSIONAL EXPERIENCE AND EMPLOYMENT HISTORY

Maternity leave and Home Daycare provider July

2010-Aug 2014

BRTC North America

July 2013

Translator: Translated the company web site from English to Spanish

MPAC Municipal Property Assessment Corporation Jan 2008-Jan

2009

LPU Office Clerk: Processed severances and/or consolidations according to

MPAC procedures (i.e. Assigned assessment roll numbers; determined parcel

ownership, size, location and legal description of properties for

assessment mapping and roll purposes)

. Received documents

. Read and interpreted legal documents, survey plans, maps, sketches and

title searches

. Searched information from various data sources

. Entered in the computer system all the information from various data

sources to create, change or delete assessment parcels

. Prepared and Routed packages to the appropriate Department or Field

Office

. Updated computer systems according to the proper production step

. General office duties: Emailing, mailing, faxing and photocopying as

required

2

Rubie's Costume Company Canada Mar 2005-Dec

2006

Operations Administrator: Assisted the Canadian Operations Manager in his

day to day activities and operations including Human Resources and Payroll

. Answered phones

. Typed memos and letters as required

. Ordered warehouse and office supplies

. Created and maintained effective filing systems

. Maintained office equipment such as printer and fax machine

. Prepared and issued invoices and tracked both issuance and payments

. Received payments

Created receiving records and reported to the world headquarters in the USA

Prepared documentation required for shipping (i.e. Packing Slips, Bill of

loading, CHEP)

Scheduled appointments for delivery (major accounts)

Contacted clients all around Canada to give them a delivery date (minor

accounts)

Tracked and traced orders for clients and obtained prove of deliveries

(communicated with

Freight Companies or on the internet)

Received and reported to the world headquarters complains about quality

control issues

. Entered daily inventory adjustments in the computer

Prepared weekly and bi-weekly payroll and all year-end payroll for the

accounting office including processing of timecards, new hires, salary

adjustments, attendance, terminations, etc

Compiled resume submissions and filled temporary positions

Created and maintained employee files

. As a Plan Administrator, enrolled full time employees in Manulife

benefits package and notified insurance company about any changes on

beneficiary information

EDUCATION AND TRAINING

Working Skills Centre, Bookkeeping Course

TIQ, Bachelor's degree in Business Administration

References Available upon Request 2



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