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Customer Service Medical Assistant

Location:
Georgia
Posted:
September 03, 2014

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Resume:

Francesca Dumont

*** ******** **** *****

Loganville, GA 30052

678-***-****

acfqla@r.postjobfree.com

EXPERIENCE

Rainbow Kids Pediatrics, Decatur, GA Certified Medical Assistant April 2005- to Present

Prioritize patient daily care and schedule patient visits

Assist patients with vitals, vaccinations, draw blood, ear irrigations and obtaining specimens

Assist physician with catheterizations and pap smears

Maintain and set up patient rooms

Order all vaccines and front office supplies as needed

Utilize PC to enter and retrieve patient data

Process all referrals, verify insurance

Answer multi-line phone, operate fax and copy machine, input patient data into the EMR

Process all claims for payment, check all EOB’s to make sure that proper payments were made from the insurance

companies.

Provide training to all new employees (front and back office).

Lowes Home Improvement, Lilburn, GA Customer Service Associate Aug. 2002- April 2005

Answered incoming calls

Service all customers as needed at check out

Received all store return

Process merchandise information through store computer system

Develop and plan activities to ensure proper completion in a timely manner

Kids R kids learning center, Stone Mountain, GA Daycare Teacher May 1999- June

2001

Prepared and taught age appropriate learning

Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.

Maintained a safe and clean environment

Establish and enforce rules for behavior, and procedures for maintaining order

Organize and lead activities designed to promote physical, mental and social development, such as games, arts

and crafts, music, storytelling, and field trips.

Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with

supervisors, parents or guardians, and child development specialists.

Education

Georgia Medical Institute, Norcross, GA

Career Diploma in Medical Assistant Program

Penn Foster Career School, Scranton, PA

Career Diploma in Medical Coding and Billing

Stephenson High School, Stone Mountain, GA

Academic Diploma



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