Summary

. Over seven years of experience in Software testing (Manual /

Automation) of Client Server, Web Applications and Hardware Lab

testing.

. Experience in store procedure

. Experience with QA Methodology and QA Validations to ensure the

Quality Assurance Control.

. Implemented the software development lifecycle (SDLC) for the software-

testing life cycle (STLC) to follow the Standards process in the

application.

. Strong in Analyzing Business specifications and developing Test Plans,

Test Scripts and Test Cases and execute the same. Generated software

defect reports using Quality center for the developers and all project

management team.

. Extensive experience in Functional, Integration, Regression, User

Acceptance, System, GUI Testing.

. Extensive experience in black box Testing.

. Knowledge in Ambiguity review

. Having good knowledge on ETL

. Experience in Mobile testing and package testing

. Provide Sign-off for production release / UAT testing

. Expertise in Problem solving and Bug Reports using Bug Tracking Tools.

. Experience in using Automation Tools QTP, Win Runner.

. Extensive experience in MS Project and MS office tools Like Ms-Word,

PowerPoint, Excel, and Access.

. Involved in developing Best Practice tools like development and tester

checklist, AQI, RTM, Excel comparison tool etc. to simplify the

testing activity.

. Excellent Communication skills, Documentation Skills, Team problem

solving ability, analytical and programming skills in high speed,

quality conscious, Multitasked environment.

. Works in lab for performing hardware testing - ATM, ATA-VTA

. Handles production bugs

. Drives hand-held session and triage calls

. Provide report to test execution and defect report management

. Coordinates with offshore team

. Tested in POS (Point of Sale)

Technical Skills

Testing Tools : Quality center (11, 10, 9.2) Test

Director7.0/7.6/8.0, Win Runner7.0/7.5,

And Quick Test Pro 6.5/8.0/9.0, JIRA

Database : Oracle8i /11i, SQL, Server 2000/6.5.MS Access, WCC

Operating Systems : Windows 95/98/ XP/ 2000, 07, UNIX, Putty

Packages : Microsoft Office Suite, BOSS, Base24, Hogan,

DBIS, OASIS

Languages : C, C++ and Visual Basic

Professional Experience

Wells Fargo & Co. Charlotte, NC May 2013 -

till date

It became one of the nation's largest financial institutions, serving one

in three U.S. households and employing one in 500 working Americans. It has

four major business groups: Community Banking (individuals and small

businesses); Wealth, Brokerage and Retirement; Consumer Lending (home

mortgage, home equity, credit cards, student lending, auto lending); and

Wholesale Banking (larger and medium-sized businesses) It has team members

in more than 35 countries outside the U.S., serving 70 million customers in

more than 130 countries around the world.

Sr QA Analyst:

Responsibilities:

. Provides sign-off for production release / UAT testing

. Represent in daily stand up calls with BA & Developers in agile

project

. Performing Mobile testing and hardware testing in SVP a web based

application.

. Writing Test Plans and Test Cases corresponding to business rules and

requirements.

. Handling independently function project (peripheral service layer)

that replacing controller based workstation to PSL

. Support checkouts of pre-prod, prod and post prod during installation

. Submits test status summary report to management and updated the

Matrix portal for management report Participating in sessions to

analyze Business Requirements and the Functional Specifications

. Perform Smoke testing prior to Automation.

. Submit Ambiguity review along with Test plan

. Move scripts to automation team and support them for execution.

. Studied high level design documents and flow charts and interacted

with business analysts and functional managers to clarify issues upon

business requirements.

. Handles daily handheld sessions and co-ordinate with BA's for review

of executions

. Attending / conducting daily status meeting to review overall status.

. Performing System, Functional, and Regression Testing and also tested

negative scenarios for validating error messages.

. Maintaining and executing Test Sets and Test Scripts using Quality

center, Reporting & tracking bugs by using Rational Clear Quest.

. Coordinates within the team and moves the scripts for automation team

with data

. Performing Shake-out-Testing after every code drop

. Understanding the Data requirement for the test sets and requesting

and setting up the same.

. Extensively involved in wire transfer (foreign / domestic) testing and

coordinate with downstream team for validation

. Supporting testing during code deployments to production

. Updated the defect list and performed the regression testing on new

version of the application. Documented the whole testing process

. Coordinating with offshore team for test execution.

. Uses Putty to execute / manage the connection to server and also

validate the version of form and bundle to handle the supporting

application.

Environment: Windows7, ALM Quality center (11), DIBS / OASIS (DB), Hogan,

JIRA. Clear Quest, VeriFone, Putty.

Bank of America, Charlotte, NC Nov 2012 -

April 2013

It is a leading financial service institution provides full banking service

on internet with online payment, online transfers and integrating with type

of accounts. The website provide secure services to customer, where would

log in to their account to perform various transaction. It also generates

reports based on clients' loan status like loans missing, collateral

documents, loans purchased, loans pending settlement review, loans not

cleared for settlement. The personal banking module consists of managing

Checking and Savings accounts, balance transfers, bill payments, deposit

methods and individual retirement accounts and money transfer.

Sr QA Analyst:

Responsibilities:

. Participating in sessions to analyze Business Requirements and the

Functional Specifications

. Studied high level design documents and flow charts and interacted

with business analysts and functional managers to clarify issues upon

business requirements.

. Support Fraud testing process and their down stream

. Writing Test Plans and Test Cases corresponding to business rules and

requirements.

. Handles daily handheld sessions and co-ordinate with BA's for review

of executions

. Attending / conducting daily status meeting to review overall status.

. Reporting daily test execution status to the team / weekly status to

the test manager.

. Performing System, Functional, and Regression Testing and also tested

negative scenarios for validating error messages.

. Validates the key requirements of ATA-VTA technology and their

dependent application

. Maintaining and executing Test Sets and Test Scripts using Quality

center (11), Reporting & tracking bugs by using Rational Clear Quest

and Team Track.

. Run SQL queries to retrieve data from backend systems.

. Perform Smoke testing prior to Automation.

. Performing Shake-out-Testing after every CIT installation.

. Understanding the Data requirement for the test sets and requesting

and setting up the same.

. Coordinating the test effort with the various teams including

developers, designers, architects, BA.

. Supporting testing during code deployments to production

. Timely escalation of the critical defects & tracking the defects to

closure

. Updated the defect list and performed the regression testing on new

version of the application. Documented the whole testing process

. Perform validation of transactions in multiple billing systems, each

with different implementations and interfaces

. Assists for UAT and LOB's testing

Environment: Windows XP, Quality center (11), WCC (DB), BOSS, Base24, HP

Quick test Pro 9.5, Jira. VTA, Toad

TIAA, Charlotte, NC Oct' 2011 -

Nov 2012

TIAA-CREF focusing primarily on institutions and individuals in the

academic, medical, cultural, research and governmental communities, we

offer solutions that help provide lifetime financial security and well-

being on the best terms practicable, consistent with our nonprofit

heritage. The majority of our participant base will enter retirement in the

next decade. We must offer the products they want in retirement, while

continuing to attract future generations of participants. We are expanded

and integrated IRAs, banking products and services, insurance, planned

giving, endowment, and institutional investment management services.

Sr. QA Analyst

Responsibilities:

. Prepared Monthly Dashboard, Weekly & daily status report and TMO

Report and Project metrics.

. Worked with Project Management and Software Development teams to

establish Quality standards.

. Interact with Business Analysts to clarify the User Design and

functionality of the application

. Participated in Defect meetings to verify and review various defects

logged against the application

. Supporting testing during code deployments to production

. Perform System, Regression, Integration, Functional, UAT testing

Updated the defect list and performed the regression testing on new

version of the application. Documented the whole testing process

. Extensively used GUI check point, Database Check points, text

Checkpoints and Categorized bugs based on the severity and interacted

with developers to resolve them

. Converted the manual tests into automated using QTP9.0

. Performed Regression testing using automated scripts

. Created various data tables, Parameterized the test scripts for data

driven tests.

. Validate key Retirement applications like IWC, NCC, IFA and backend

data system OMNI.

. Work with Retirement plan enrollments and validated in all downstream

applications like Individual web, financial advisor, Retirement

portal. Validated various mutual funds and fund flow from Omni to web

applications.

. Identified test data specific to the test case.

. Update the data sheet in the share point and quality center.

. Responsible for reporting bugs to the corporate Bug Tracking System

(Quality Center) & verifying known bugs against new builds. Worked

with developers & other QA Engineers to address testing issues in a

proactive manner.

Environment: Windows XP, Quality center (10), soapUI2.5, Oracle 10g,

Toad

Bank of America, Charlotte, NC Nov 2009 -

Sep 2011

It is a leading financial service institution provides full banking service

on internet with online payment, online transfers and integrating with type

of accounts. The website provide secure services to customer, where would

log in to their account to perform various transaction. It also generates

reports based on clients' loan status like loans missing, collateral

documents, loans purchased, loans pending settlement review, loans not

cleared for settlement.The personal banking module consists of managing

Checking and Savings accounts, balance transfers, bill payments, deposit

methods and individual retirement accounts and money transfer.

QA Analyst:

Responsibilities:

. Participating in sessions to analyze Business Requirements and the

Functional Specifications.

. Studied high level design documents and flow charts and interacted

with business analysts and functional managers to clarify issues upon

business requirements.

. Writing Test Plans and Test Cases corresponding to business rules and

requirements.

. Attending / conducting daily status meeting to review overall status.

. Support Fraud testing process and their down stream

. Reporting daily test execution status to the team / weekly status to

the test manager.

. Performing System, Functional, and Regression Testing and also tested

negative scenarios for validating error messages.

. Perform Check processing module in SIT lab and support web application

also.

. Performing Shake-out-Testing after every CIT installation.

. Understanding the Data requirement for the test sets and requesting

and setting up the same.

. Coordinating the test effort with the various teams including

developers, designers, architects, BA.

. Supporting testing during code deployments to production

. Involved in checking the functionality of the system in pre/post

production release processes.

. Timely escalation of the critical defects & tracking the defects to

closure

. Proactive follow-ups on critical issues

. Effectively maintained a good working relationship within the team and

with the other functional groups

. Updated the defect list and performed the regression testing on new

version of the application. Documented the whole testing process

. Perform validation of transactions in multiple billing systems, each

with different implementations and interfaces

. Worked on the multi-tier structure

Environment: Windows XP, Quality center (8.2), soapUI2.5, Load runner9.0,

Oracle 10g, Unix, Toad, HP Quick test Pro 9.5.

KLA-Tencor, Chennai, India July 2008 - Oct

2009

KLA-Tencor is semiconductor company. Leaded a team, which played a key role

in updating the webpage for added feature which benefits customers like

raise their service / sales / product inquiry request through online with

SLA to the production team to response with 24 hours of request. Also

regular corporate / equipment updates in portal are tested and rolled in

production

Test Engineer

Responsibilities:

. Attended program meetings to document changes in requirements and

following the processes to implement them.

. Ensured timely delivery adhering to applicable process models.

. Responsible for developing automated scripts using Quick Test

Professional 6.5/8.0.

. Worked with Performance test team to study the response times of

the application under stress.

. Done extensive backend testing by writing PL/SQL queries on Oracle

backend. Used Toad for this.

. Participated in Defect triage meetings to verify and review various

defects logged against the application.

. Fully integrated with Test Director for Test Management activities,

created test sets for each release and did defect tracking and

reporting.

. Performed functional, regression and UAT testing.

. Responsible for designing, writing and reviewing of Test Plan for

the application.

. Tested Web GUI as per the requirements.

Environment: Test Director 8.0, Quick Test Professional 6.5/8.0, Load

Runner, Windows2000, Toad, Oracle9i.

Aithent Technologies, Chennai, India April

2005 -Jun 2008

Manual Tester promoted to TL: Member of a team handled web based project

for a specialty retailer, which sells garments product of different brands

of GAP, Banana and Old-Navy through various stores located across USA,

Canada, UK, Germany. Customers also can buy product through online stores

and the product are shipped within USA

Responsibilities:

. Analyzed functional specifications and provided a structured approach

to all phases of testing. Develop & execute test cases and test scripts

designed to ensure application quality.

. Used SQL Queries & Stored Procedures for customer information

validations before inserting into production customer database.

. Responsible for reporting bugs to the corporate Bug Tracking System

(Quality Center) & verifying known bugs against new builds. Worked with

developers & other QA Engineers to address testing issues in a

proactive manner.

. Used SQL queries & stored procedures for customers information

validation before inserting into production database

. Data Transformation Service (DTS) package Validations - Like Order

exploder, Gift reminders, email imports, order confirmation e-mails

etc. Prepared pre-conditioned data for testing the application

. Involved in user acceptance testing & general site validations of web

page objects such as HTML links & images. Tested the application

functionality by using multiple browsers such as Netscape Navigator,

Microsoft Explorer, Mozilla, and AOL on multi platforms and interpreted

the negative/positive results. Simulated customer real world situations

i.e. Customers shopping experience.

. Promotions Functionality Validations: Played major role in verifying

the business logic for various promos like Free shipping, Dollar off,

Percent off, Site wide Etc.,

. Involved in checking the functionality of the system in pre/post

production release processes i.e. Presage, stage, Production & Disaster

Recovery environments. Key member of testing in Product dailies, weekly

marketing releases etc.,

Environment: Winrunner7.5, Quality Center, SQL Server 7.0, MS-Excel.

EDUCATIONAL QUALIFICATIONS

. Master's degree in Business Administration from Alagappa University,

India

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