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OBJECTIVE

A position where my extensive experience can contribute to your customers' satisfaction and your company's success.

Skills:

* Bilingual (Spanish/English)

* Strong customer service

* Phone etiquette

* Communication skills

* Computer knowledge

* CCTV/GPS knowledge

Work Experience:

Desert PCA of Nevada June 2010 - August 2012

PCA

Attend client in all aspects of personal hygiene, medications, maintain a clean and safe environment. Light shopping, laundry and prepare meals.

Nellis Chiropractor March 2008 - May 2010

Office Manager

Customer service, input patient information and charges on a daily basis. Set appointments. Assist new patients with paperwork, and if needed, translate paperwork to non english speaking patients to spanish. Assist doctor at all times with all patients by escorting them to their room and providing doctor with correct paperwork. Verify and bill insurance companies. Work on collections from patients and/or lawyers. Maintain office and lobby clean and well maintained.

Goodwill Industries, Inc. March 2007 - February 2008

Access Control Specialist

Ensure warehouse and office administrator doors are secured and locked, including a review of emergency exits, dock doors. Check all machinery to mode being on off status. Provide front end asset protection support to avoid theft. Utilize closed circuit high tech monitoring system for reporting and documentation purposes. Observe at all times behavior of all employees and report any attempts for theft. Assist management with any unecpected inspections of merchandise after closing warehouse. Ensure safety hazards were identified and corrected throughout the day. Ensure safety of employees upon exiting building.

Speedee Cash Of Nevada July 2005 - September 2006

Assistant Manager

Customer service, answer phones, qualify perspective clients for payday and/or vehicle title loans. Accounts rceivable at all times. Collections over phone and via mail. Daily bank deposits. Reconcile monthly reports for corporate.

USA Money Today October 2001 - December 2004

Office Manager

Customer service, answer phones, qualify perspective clients for payday and/or vehicle title loans, Accounts receivsble, collections via phone and/or mail. Reconcile books every month with quickbooks. Make bank deposits on a daily basis.

References:

Available Upon Request

Contact this candidate