Adebayo Ige

**** **** **** # ***

Irving, TX ****1

972-***-**** (Cell)

acfq5r@r.postjobfree.com

Summary of Qualifications

• Investor Reporting with knowledge of creating and distributing monthly loan level remittance

reports to appropriate trustee and investor, including the Loan Modification Report, REO

Liquidation, Gains and Losses, and Cease Advancing/Stop Advancing Report.

• Loss Mitigation and Collection Management with knowledge of staff management, home

retention, revenue generation, foreclosures, accounts reconciliation and customer service.

• Excellent communication, problem solving, self-management and inter-personal, leadership and

team member skills.

• Work well under pressure and use training and development to acquire new skills.

• Flexible and able to perform a wide range of tasks.

• Applications: Fidelity MPS, Real Servicing, MS word, MS excel, MS and Access.

Professional Experience

Ocwen Financial Corp

Senior Investor Reporting Analyst 2010-2014

• Prepare monthly remittance reports and delinquency reports for non GSE, Ginnie Mae, Fannie

Mae & Freddie Mac investors.

• Work schedule/schedule, schedule/actual and actual/actual deals.

• Perform an analysis and comparison of remittance reports to trustee prepared reports, if

applicable, and ensure the proper and accurate identification and clearing of all variances.

• Send remittance reports by the contractual dues date as specified in the Pooling and Servicing

Agreement.

• Ensure 100% quality in terms of reporting.

• Complete bank reconciliation for Ginnie Mae, Fannie Mae, Freddie Mac and private investors.

• Prepare wires for remittances.

• Complete P&I Custodial Account Analysis form for Fannie Mae.

• Process trailing expenses or income.

• Effectively communicate with assigned Investors verbally and in writing.

• Perform research, analysis, internal and external audits.

Ocwen Financial Corp

Loss Mitigation & Collections Team Lead 2009-2010

• Establish goals for specialists and monitor their productivity to ensure that the departmental

goals are achieved and staff are operating at maximum efficiency.

• Supervise the work of specialists in their contact with customers in order to reduce monthly

delinquency and help customers with home retention.

• Monitor and critique selection of calls of specialists and provide upper management with reports

for areas for improvement.

• Identify staff training and development needs. Also act as a coach and mentor for employees.

• Provide leadership, motivation and act as a role model for staff and to provide excellent customer

care at all times.

• Ensure that staff comply with Company's policy, procedure and adhere to FDCPA regulations.

• Assisted upper management on a number of projects.

• Transferable skills of leadership, interpersonal, communication, negotiation and home retention

have been achieved in my position.

• Major Accomplishment: Leader of the Quarter Award Nominee.

JP Morgan Chase, Dallas, TX 2008- 2009

Snr. Loss Mitigation Specialist

• Correspond with customers and other agencies by preventing foreclosures.

• Minimize foreclosures using reinstatement, modification, payment plan, short payoff, deed in lieu

and special forbearance tools.

• Meet monthly productivity standards and goals

• Manage a queue of approximately 200-300 accounts per month

• Negotiate and choose optimal outcome with customers, brokers and attorneys.

• Help train, coach and develop new employees.

• Adhere to federal and company's regulations governing the business.

• Major accomplishments: Employee of Month for the team and the Division in May 2008. Also won

Employee of the month in June and in August 2008.

Citi Group, Dallas, TX 2006- 2008

Senior Account Manager

• Helping customers to maintain their homes.

• Revenue collections on personal and business loans.

• Maximizing company's profits and minimizing losses.

• Reducing foreclosure by using a number of tools provided by the company.

MCI/Verizon Business- Richardson, TX 2000- 2006

Account Receivables Specialist

• Promote the company's products and services.

• Revenue collection from customer in the US and in Europe.

• Negotiating and settling on customers' accounts.

• Credit review, analysis and evaluation of customers' accounts.

British Telecom - London- United Kingdom 1988- 2000

Credit Manager

• Managed a team of credit analysts that carried credit checks on new customers.

• Managed customers' deposits with the company.

• Worked with outside agencies such as Equifax, Companys House, Price Waterhouse and

government agencies in gathering financial information about customers.

• Trained, coached and developed the credit analysts in the performance of their functions.

• . Helped the company to achieve its goal of doing business with good risk customers.

Call Center Manager

• Managed the call center that was taking inbound calls from the customers.

• Referred customers billing disputes to the billing department off line.

• Took express payments from the customers.

• Scheduled staff work schedules.

• Ensured that customers are billed according to the terms and conditions of their contract.

Master of Business Administration - 1993 - University of East London, United Kingdom.

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