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Customer Service Testing

Location:
Mumbai, MH, India
Posted:
September 02, 2014

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Resume:

Vishal Ambhore [pic]

+91-976*******

ambhore.vishal04@gmail

.com

Summary

< ISTQB Certified Tester with 5+ years of experience in Software Quality

Assurance (QA) and testing for various web-based

< Expertise in performing Black box Testing, System Testing, Functional

Testing, Regression Testing, Ad-hoc Testing, End to End Testing, (UAT)

User Acceptance Testing, Smoke Testing, GUI Testing, Integration Testing,

DB Testing.

< Experience in Developing Test plan, Test cases.

< Expert in QA Life Cycle Process using Agile Methodology

< Very good in understanding, analyzing business/system requirements and

deriving test scenarios from the requirements.

< Good experience of creation of Test Scripts using QTP Automation testing

tool. Good exposure on descriptive programming, parameterization,

actions, test suite.

< Conversant with all phases of Software Testing Life Cycle (STLC),

Software Development Life Cycle (SDLC) in Requirement gathering,

Analysis, Design, Development, Implementation, Testing, and refinement

form of V-Model, water fall, Agile/Scrum.

< Hands on Manual testing experience in preparing and executing the test

cases.

< Very good experience in database testing using SQL Server.

< Extensive experience with the Bug tracking systems, source code/version

control systems, Bug Reporting, root cause analysis, documenting the test

results, meeting the delivery schedules.

< Experience in manual testing using Quality Center.

< Hands on experience in defect management tool like JIRA,V1.

EDUCATION:

. Pune University, India - Bachelors in Computer Engineering (BE).

Certifications:

. Certified by International Software Testing Qualifications Board.

TECHNICAL SKILLS:-

Testing Tools : Manual Testing

Scripting Languages : VB Script.

: Quality Center 9.2.

Test Reporting : C, C++, Visual Basic.

Tools : SQL Server 2005/2008, Oracle.

Programming : Windows XP/2000/NT/98, Windows 2007/08, Android

Languages 4.1.

Databases : HTML,XML

Operating Systems

Web Technologies

Professional Experience:-

Company:-DB Xento Pune(June 2012 Till date)

Client: Property Solutions

Role: Senior Quality Analyst

Project: entrata 5.0

Duration: June 2012 to till date

Entrata is the web based application which is basically used by the

different clients of Xento as a solution of their property needs. Under

entrata application we used to work in "Account Payable" module.

AP module is mainly useful for following functionalities:-

-Generate the different Vendors of application

-Create PO & Invoices for those vendors

-Create checks and make payments for different vendors

-Generate Budgets for different properties.

-Create different bank account for different properties

Responsibilities:-

< Participated in requirements gathering sessions Product Development

manager and Development Team.

< Involved in Smoke test, GUI, System test, Functional, Compatibility

Testing, Backend Testing, User Acceptance testing and Regression

testing.

< Used Client Admin as a Test Management tool to prepare test cases, for

test execution and Defect tracking.

< Creation of test scripts for test cases & execute it using test suite

< Clearly communicated defects with developers and updated comments in

Client Admin.

< Tested the applications under the Scrum (Agile) Methodology.

< Provided daily status in the Scrum meetings

< Thorough out the project in various iterations/Sprints - conducted system

testing, functional testing and UAT testing.

< Tracking defects through the Client Admin.

< Involved writing and executing SQL queries.

< Involved in cross browser testing using various versions of Internet

Explorer.

< Involved in Peer Reviews.

< Working with development to resolve issues quickly and efficiently.

< Uploading, reporting, reviewing defect and communication with development

team to resolve technical issues.

Environment: PHP, MySQL.

Professional Experience:-

Company:-Aptara New Media Pvt Ltd(April 2011 to June 2012)

Client: McGraw Hill USA.

Role: Quality Analyst

Project:-LMS

Duration: April 2011 to June 2012

LMS is the web based application which is basically called as the Learning

Management System. By using this Application we are able to create the New

CSOM (Customer service and organization) user, Institution, courses. The

Admin user is able to create the user like Student, Teacher, the individual

user have their different functionalities.

Responsibilities:-

< Created Test Plan.

< Executing Test Cases and Capturing the Results in DTS.

< Collaboration with the development team to identify and fix defects.

< Involved in weekly status meetings for updates.

< Preparation and execution of Test case.

< Functional testing of the application like Smoke Testing, GUI Testing,

functional Testing, regression testing, database testing, integration

testing.

< Involved writing and executing SQL queries.

< Involved in cross browser testing using various versions of Internet

Explorer.

< Involved in Peer Reviews and internal Reviews.

< Responsible for weekly status meetings showing progress and future

testing efforts to the QA Manager.

Environment: PHP, MySQL.

Professional Experience:-

Company:-Quexst Solutions (July 2011 to April 2012)

Client: Quexst Solutions.

Role: QA Engineer

Project: CHC

Duration: July 2011 to April 2012

The CHC(C HOARE & CO-ORPORATION) is a web based application. It is the

Application (Bank) which is located in U.K .Basically its functions are

like.1-To create different types of payments like (UK payments, 3rd party

payments, Chaps Payments), Create Beneficiary. Generate different company &

creates different users for the company. Create different Class of service

for the particular company .Assign Different functions from class of

service to the particular users & Check out where these users are

performing according to their class of service or not.

Means,CHC is the application by using which the one company can create

account for user & do the task like Create 3RD Party Payment,3rd Party

beneficiary, CHAPS Payment, Create international Payment & beneficiary

Create Transfer, Create VISA repayment etc.

Responsibilities:

< Understanding the Business Requirements and developed test cases based on

the functional point documents Preparation and execution of Test cases.

< Reporting the defects and analyzing test results.

< Writing the Test Scenario's and Test Cases based on the functionality and

responsible for creating Test Data and executing them

< To check out the content, navigation bar links & generate test cases.

< Creation of Test Cases

< Execution of test cases (black box testing), designing and modifying test

cases, report generation.

< To check out the functionality of Application

< Involved in Regression testing, Sanity Testing

< Worked In Quality Center in Services Environment

Environment: -JAVA, Sql server, Jira

Professional Experience:-

Company:-X-Tech India (Sept 2008 to July 2010)

Client:-X-Tech India.

Role: QA Engineer

Project: Instant Property

Duration: Sept 2008 to July 2010

The Instant property is a web based application. By using this website it

is will be useful for the user to locate their property needs,like

search, post requirement, advertise and register. With it, user can also

get the list of available agents, new projects located in their city &

other also, as well as search new project, builder located in different

region.

By using the property instant website the individual user can apply for

loan against their property. In short we can say it as a complete portal to

manage the property needs of every user.

Responsibilities:

< Preparation and execution of Test case.

< Functional testing of the application like Smoke Testing, GUI Testing,

functional Testing, regression testing, database testing, integration

testing.

< Involved writing and executing SQL queries.

< Reporting the defects and analyzing test results.

< Working with development to resolve issues quickly and efficiently.

Environment:- .Net, SQL Server.

ADDITIONAL INFORMATION

. Date of Birth: 4th April, 1984

. Permanent Address: C-32,Bhargav palace, near Dnyandeep English medium

school Vadgaon (Bk) pune-41

. Languages Known: English, Hindi, and Marathi.

. Marital Status: Married

I hereby solemnly affirm that the above knowledge is true to the best of my

knowledge and understanding.

Date :- (VishalK.Ambhore)



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