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Quality Assurance Manager

Location:
Hinsdale, IL
Posted:
September 01, 2014

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Resume:

Peter A. Haralamos

**** ******** ******

Telephone: 630-***-****

Darien, Illinois 60561

E-mail:

acfpk7@r.postjobfree.com

CAREER OVERVIEW/SUMMARY of QUALIFICATIONS:

Dedicated and detail-oriented quality assurance management professional

with more than 20 years of experience in various manufacturing operations.

Experience in cost control, managing staff effectively, maintaining company

and customer compliance and safety standards and reorganizing procedures to

increase productivity and reduce costs. Build interdepartmental and company

communication to better analyze, understand, and manage problems and

quality assurance issues.

Extensive professional education and experience in implementing state-of-

the-art quality assurance processes,

including APQP, GD&T, SPC, GMP's, ISO, QS, IMS, AIB, HACCP, Sanitation,

Pest Control.

CAREER OBJECTIVE

To secure a position with a growing, well established organization with a

stable environment that will lead to a long lasting relationship with the

opportunity for growth. Seeking middle to upper level senior management

position.

PROFESSIONAL

EXPERIENCE: TARGET PLASTICS TECHNOLOGY Glendale Heights, Illinois

Custom plastic injection molder serving the Food and Beverage

packaging, Automotive, Electronics, Dental, and Construction

markets.

Quality Assurance Director June 2013 - Present

. Manage company Quality department operations.

. Manage and supervise Quality department personnel.

. Manage company ISO 9001:2008 compliance program.

. Manage plant IMS certification.

. Manage plant GMP, Sanitation, and Pest Control programs

. Designated ISO 9001:2008 Management Representative

. Lead internal plant audits and external supplier audits.

. Manage customer and supplier relationships.

. Develop part Qualifications, IQ, OQ, PQ

. Develop, maintain, and initiate SOP's

. Manage CAPA system

. Manage company automotive requirements - PPAP's, FMEA,

Control Plans, Process Flow charts,

GR&R, SPC system

. Manage 8D Corrective Action system.

. Operate SEEBREZ CMM

MAGENTA LLC. Chicago, Illinois

Custom plastic injection molder specializing in rigid plastics

packaging serving the Food and Beverage, Personal Care,

Household car care, Healthcare, Medical, Pharmaceutical, and

Animal health markets.

Quality Assurance manager/ISO Management

Representative September 2012 - June 2013

. Manage companies three shift Quality department

. Manage and supervise department personnel.

. Manage company AIB and ISO 9001:2008 compliance programs.

. Lead internal plant audits and external supplier audits.

. Manage customer and supplier relationships.

. Develop part Qualifications, IQ, OQ, PQ

. Develop, maintain, and initiate SOP's

. Manage, maintain, and initiate CAPA system

Page Two

STERLING ENGINEERING on contract at HAVI GLOBAL

SOLUTIONS; Downers Grove, Illinois

Strategic sourcing and supply chain managed

services for the food packaging industry.

Corporate Quality Manager - Temporary

September 2008 - September 2009

. Oversee company supplier management system; manage supplier

performance.

. Specification management for the US, Asian, and Latin

America operations

. Qualification process.

. Quality testing of product.

. HACCP/Safety, Sanitation, GMP's, SQF certification.

. Quality system audits.

. Process control database monitoring.

. Field product monitoring.

. Develop test methodology.

. Complaint system management.

. Quality scorecard ranking.

HQC, INC; Oswego, Illinois

Custom, precision injection molding company with

applications in Electronics, Automotive,

Medical, Food and Closures.

Quality Assurance Manager/ISO 9001 Management

Representative Sept 2003 to Oct 2007

. Direct accountability for facility-wide quality, compliance

and safety.

. Recruited, hired, trained and directly oversaw a team of 15

(quality assurance inspectors, supervisor, technician)

supporting a 24-hour a day, seven day a week plant

operation.

. Managed internal and external audits.

. Created and implemented new processes to maintain compliance

to American Institute of Baking (AIB), GMP, HACCP,

sanitation, Pest Control, ISO 9001, IMS.

. Establish performance enhancement goals and KPI's for

quality, cost, efficiency, safety, delivery and customer

satisfaction.

. Designed and executed programs, procedures and initiatives

focused on driving total quality and cost reductions, as

well as to refine/increase production and correct

reoccurring product quality problems.

. Developed PPAP's for all products produced.

. Responded to, researched and resolved supplier product

issues and customer complaints concerning quality and

reliability.

. Executed corrective actions using the 8-D problem solving

method.

. Use of PPAP, APQP, PFMEA, GD&T, MSA, GR&R, and SPC.

Accomplishments: . Led planning, development and implementation of new

procedures, processes, SOPs, continuous quality improvement initiatives

and reporting/accountability.

. Achieved and maintained a customer reject

rate of less than 100 parts per million.

. Company received "Certified Supplier of the

Year" award for five consecutive years from

largest customer.

. Planned and conducted monthly AIB plant

audits; lead auditor for semi-annual ISO audits.

. Instrumental member of team to secure and

maintain new industry certifications, including

AIB (American Institute of Baking), HACCP,

Pest control and Sanitation.

. Spearheaded company transition from ISO

9002:1994 to ISO 9001:2000.

. Secured, managed, and maintained processes

to secure Illinois' IMS (Interstate Milk Shippers)

certification, 2006.

FURNEL, INC., Addison, Illinois

Custom and proprietary plastic injection molding

shop with additional tooling business unit with main

applications in after-market Automotive and

Telecommunications industries.

QA Manager/Engineer/ISO Management

Representative April 2001 to April 2003

. Direct responsibility for all quality control, compliance

and safety for this ISO

9001 manufacturer of automotive and

telecommunications parts.

Page Three

. Planned and directed all Q/A operations with a constant eye

on the strategic creation and

implementation of continuous quality

improvements to increase production, quality

control and safety, while reducing

costs.

Accomplishments: . Effectively employed new standards, guidelines and

processes to drive quality, customer

satisfaction, cost controls and

compliance ratings well above forecasted objectives.

. Leveraged extensive knowledge of

corrective action, advanced product quality planning,

internal/external process audits,

supplier evaluations, reject management, first article

inspections, trend analysis, calibration

systems and continuous improvement techniques to

drive continuous improvements facility-

wide.

PLAINFIELD MOLDING, Plainfield, Illinois

Custom plastic injection molder that

specializes in insert molding.

Quality Assurance Engineer March 1997 to March

2001

. Develop and initiate standards and methods for inspection,

testing, and evaluation for in-house and Asian supplier

base.

. Devise sampling procedures, designs, and development of

forms and instructions for recording, evaluating, and

reporting of quality and reliability data.

. Establish programs to evaluate analytical testing,

equipment, facilities, precision measurements, accuracy of

measurements, and performance testing.

. Develop and implement methods and procedures for

disposition of discrepant material and devise methods to

assess cost and responsibility.

. Direct workers engaged in measuring, testing, and

tabulating data concerning quality and reliability.

. Compile and write training material and conduct training

sessions on quality control activities.

. Communicated with customers and suppliers based in Asia

and the United States to resolve quality issues; partnered

with manufacturing and engineering to resolve production

quality concerns using 8-D problem solving techniques.

. Created PPAPs for automotive customers. Use of APQP, SPC,

PFMEA, MSA, GR&R, and GD&T.

Accomplishments: . Key agent in company securing QS9000 compliance

certification.

. Direct accountability for all CMM

programming, operation and troubleshooting.

. Directed on-site supplier quality audits.

. Oversaw all product I.S.I.R. layout

inspections using metrology tools.

. Created, implemented and maintained a

formal calibration system.

PARAMOUNT PLASTICS, Lockport, Illinois

Custom plastic injection molding shop.

Quality Assurance Manager February 1995 to

March 1997

. Monitored and oversaw all quality control and safety

measures for a

24/7, three-shift operation.

. Recruited, hired, trained and oversaw a team of quality

inspectors.

. Monitored production activities, practices and

documentation.

Accomplishments: . Evaluated all plant operations and created a formal,

successful quality program to correct

issues in scrap, inventory control and

production, as well as several other areas which

encompassed SOPs, gage calibration

system, corrective action, root cause analysis, etc.

. Implemented Product Inspection Report

processes to identify and document non-conformities;

reviewed findings to determine

acceptable variances.

Page Four

PLAINFIELD MOLDING, Plainfield, Illinois

Custom plastic injection molder that specializes in insert

molding serving the Automotive, Electronics and Medical

industries.

Quality Assurance Technician February 1992 to

February 1995

Performed initial sample inspections of

existing, new and prototype insert molded parts.

Utilized various inspection equipment,

including Mitutoyo CNC-CMM, GR&R, GD&T.

Accomplishments: . Trained Inspectors and Machine Operators in improving

inspection methods.

. Created and implemented Quality Assurance

manuals.

KIEHL ENGINEERING, Bensenville, Illinois

Custom plastic injection molder serving the

Automotive and Telecommunications industry.

Quality Assurance Technician November 1988 to

February 1992

Maintained laboratory and all first article

layouts of all products produced in a six-sigma

methodology environment.

EDUCATION: Western Governors University - Salt Lake City Utah

Currently pursuing a Bachelor of Science

degree in Business Administration

College of DuPage/Triton College/Waubonsee

Community College/Northern Illinois University

Business Administration, Quality and

Engineering Coursework

- Internal Auditing Coursework (TQM, ISO 9001, QS 9000).

- Geometric Dimensioning and Tolerancing.

American Society of Quality: Completed

numerous courses, including, but not limited to:

Quality cost control, Auditing, SPC,

Practical Dimensional Metrology, etc.

Industrial Management Institute:

Professional development coursework, including:

Supervisory Techniques, Supervisor

Psychology, Supervisory Communication,

HACCP On Demand course through AIB

International

COMPUTERS: Familiar in Microsoft Office Suite, QI Macros, SQCPack,

Minitab, GageTrak, as well as various proprietary inventory,

manufacturing and production software.

AFFILIATION: Senior Member, American Society of Quality.



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