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Customer Service Sales

Location:
Boston, MA
Posted:
September 01, 2014

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Resume:

Alan Pe a

*** ***** **. ******* *****, MA *****, 857-***-**** E-Mail:

acfpjs@r.postjobfree.com.

SUMMARY OF SKILLS:

Problem solving, multi-tasking, decision making, quick learner, and a team

player

Strong computer skills including, Windows, Word, Excel, Power Point,

MATLAB, Automotion Studio

Bilingual- Spanish/ English

EDUCATION:

. Pontificia Universidad Cat lica Madre y Maestra (PUCMM), Santiago,

Dominican Republic

Electromechanical Engineering 2009,

WORK EXPERIENCE:

Potomac Electric, Hyde Park, MA.

2010 (Present)

Electromechanical Technician

. Plan the work for motor repair department based on incoming RMAs

. Communicate with Customer Service/Sales on the status of evaluation,

repairs or spare parts. The information should not only include what is

wrong but also what we are going to do (can we do the job, can we get

parts and how long it will take. This often done after consulting with

Engineering, Electronics or Machine Shop).

. Follow repair procedures and charts we have developed. Follow safety

rules, maintain the equipment and keep motor repair area in good clean

order.

. Plan for Parts Inventory and Maintain Parts Inventory.

. Utilize hand tools such as scopes, meters and mechanical equipment

used around the factory.

. Assist other departments such and engineering and sales

Brewery Vegana, La Vega, Dominican Republic

2009 Equipment

Maintenance Manager (Internship)

. Assisted with the maintenance and repair activities for the brewery.

. Implemented a Preventative Maintenance program for equipment such as

Computer Maintenance System (CMS).

. In charge of plant records, drawings, specifications, and literature.

. Established a maintenance team within the brewery in order to ensure

adequate coverage of all maintenance such as electrical and mechanical

In charge of bottling line.

Cruz Lora & Associates, Santiago, Dominican Republic

2008 Eletromechanical Contracting

(Internship)

. Supervise Home Electrical Installations

. Designed and implemented of blueprints for the electrical installations.

REFERENCE

Eng. Leny Chertov Potomac Electric

617-***-****



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