Hani M. Antar

*** ****** ******, *****, ****** H*P 4E6, Canada

Email: acfpir@r.postjobfree.com

Phone: 450-***-**** Cell: 514-***-****

EXPERIENCE

Quality Assurance Manager, Ultra Electronics Ithra - MC6 Project Management Representative

Master System Integrator, Muscat and Salalah International Airports Development

Turner & Townsend, Muscat, Oman 2013 - Present

Develop and maintain the existing plans, processes and procedures for quality assurance systems to

meet the changing needs of the project.

Establish suitable quality objectives and targets and programme of audits, to ensure all quality

assurance requirements are met, in compliance with ISO9001, ISO14001 and OHSAS18001 Standards

Proactively engage relevant expertise from across the project to resolve issues to the benefit of the

overall project. Monitor specifications and integration plans’ implementation.

In conjunction with the Head of Risk and Assurance Manager, System Assurance Manager and HSE

Manager, act proactively and reactively to close down emerging risks relating to product or process

non-conformity, and process efficiency.

Report to the Head of Risk and Assurance and manage the Quality Assurance Team . Monitor risks with

Head of Risk and Assurance Manager, and ensure audits address major risks. Manage the execution

and close-out of quality audits findings, both of an internal and external nature.

Review any new engineers’ requirements and ensure they are addressed. Devise, establish and

maintain the quality plans, quality procedures and associated quality forms; Review draft plans,

procedures and documents prepared by others from the MC6 project team.

Review documentation provided from proposed and approved subcontractors and suppliers as directed.

Input to training materials and assist in delivering relevant quality, safety and processes’ training.

Consult and co-operate with the MC6 project team mem bers and other interested parties; Establish and

manage the projects internal audit programme and ensure audits are conducted and reported as

planned.

Ensure managers throughout the project set and execute appropriate corrective actions for audit non -

conformances. Input to reactive investigation for non-conforming items.

Input to the project managers monthly MC6 progress reports, progress meetings and coordinate

management review meetings.

Act as Turner & Townsend’s Quality & Business Management System s Representative for the Oman

operations and assist in growing Turner & Townsend’s business in Oman and the wider GCC Region in

project and quality management disciplines.

Process Control and Analysis Manager, Corporate Management Representative

Saudi Oger LTD., Riyadh, KSA 2008 - 2013

Upgraded and qualified the QMS for certification to ISO 9001:2000 requirements.

Managed the QMS implementation, maintenance and continual improvement processes within the

facilities management and construction sectors.

Assisted the engineering, quality control, human resources, IT, procurement, stores, equipment, and

technical services departments analyzing performance capabilities and provided efficient managerial

and technical solutions.

Upgraded the corporate H&S system to comply with OHSAS 18001 requirements and monitored the

monthly and quarterly reports KPIs.

Managed the internal and external quality audits process es.

Upgraded and qualified the QMS to ISO 9001:2008 certification.

Managed business performance improvements and quality management effectiveness by implementing

process optimization and strategic KPIs’ measurement and analysis. Improved major processes’

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performance by 17% (3 certification year).

Qualified the engineering department to ISO 9001:2008 certification.

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Quality Assurance and Safety Manager, Corporate Management Representative

Union Technology Corporation, Monterey Park, CA, USA 2001 - 2008

Managed the maintenance and continual improvement of the QMS based on ISO 9001:2000.

Reviewed and approved engineering specifications/drawings and customers’ contracts requirements.

Identified manufacturing and production nonconformities and performed RCAs with management,

suppliers, customers (mainly defense, aviation and aerospace engineers and technical staff).

Managed the management review and quality and reliability meetings, internal and external quality

audits, including closing out audit findings and determining effective CARs and PARs.

Enhanced customer satisfaction and utilized customer feedback to analyze and report the effectiveness

of QMS in meeting customer expectations and satisfaction. Reduced customers’ returns by 23%.

Incorporated the QC inspections stations system and approved First Article Inspections (FAI) at the

production and engineering departments. Monitored QC Inspectors to ensure products and processes’

compliance. Reduced product rejects by 31%.

Improved the assembly department’s productivity by 29%.

Implemented and qualified the QMS for certification to MIL-STD-790 and MIL-PRF-49470.

Managed and monitored the military and industry testing specifications in house and at o utsourced

laboratories. Improved product reliability by 26%.

Established and managed the calibration and equipment preventive maintenance programs.

Maintained the RoHS qualifications.

Established and managed the recycling program.

Established and managed the scrap and waste reduction s ystems.

Developed, implemented and managed the Health & Safety program and meetings. Conducted and

organized Health & Safety trainings and promoted a safe working environment. Implemented and

managed accident prevention activities, and ensured compliance with local, state, and national OSHA’s

regulations/standards.

Consultant and Trainer

Perry Johnson Incorporated, California and Nationwide 1999 - 2001

Conducted quality system s gap analyses, wrote and reviewed quality manuals and procedures,

managed all aspects of the A to Z, Finishing and Maintenance Programs.

Conducted QMS requirements, Lead Auditor and Internal Auditor trainings.

Developed and maintained ISO 9000, AS 9000, QS 9000 and TL 9000 Quality Management Systems

for diversified industries.

Trained personnel to quality procedures and preparation for internal and external quality audits.

Lead Auditor

Perry Johnson Registrars, California and Nationwide 1999 - 2001

Led and performed ISO 9000, AS 9000, QS 9000 and TL 9000 pre-assessment, internal and

certification audits for various types of clients/industries.

Reviewed companies’ documented procedures and verified the level of implementation and compliance

with the standards.

Issued nonconformities’ reports, accepted corrective and preventive actions reports.

Evaluated the improvements and effectiveness of the Quality Management Systems.

Recommended the registration or continued certification to different levels of standards.

Regional Sales and Marketing Manager

Greiche & Scaff Optometrists, Montreal, QC, Canada 1993 - 1999

Defined and developed sales and marketing strategies and promotion pr ograms for the

company’s nationwide branches. Increased sales at the regional level by 38%.

Supervised and delegated sales and marketing teams’ responsibilities.

Improved customer satisfaction services at the regional level by 73%.

Trained personnel to cutting and dyeing machines and fitting techniques.

Interacted with ophthalmologists, optometrists and educated the public about eyes’ health and

safety.

Controlled inventory flow and products’ orders.

Organized and participated in national technical and publ ic conferences and exhibitions.

Prepared Corporate QA manual and technical laboratory work instructions.

Assisted in the development and implementation of the corporate inventory system.

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Regional Sales and Marketing Manager

Marketing Services for the Middle East Co., Beirut, Lebanon 1991 - 1992

Planned, organized and supervised the work of sales agents and merchandisers.

Identified market opportunities and participated in decision -making processes for introducing

innovative plans and publicity campaigns. Increased market share by 18%.

Developed new markets, enlarged existing customer base, and increased sales volume by 23%.

Adjusted range of products according to supply and demand factors. Studied competition and

trends in the marketplace. Introduced new marketing strategies.

Organized special events and maintained a positive working relationship with clients.

Assistant Sales Manager

Industrial Services Company (ISCO), Beirut, L ebanon 1988 - 1991

Developed marketing plans and sales strategies and increased market share by 14%.

Developed regional markets, managed and increased the sale and maintenance of knitting,

dyeing and finishing machines in the Middle East Region.

Founded and managed the Spare Parts Department.

Maintained and improved clients’ relationship and satisfaction.

Coordinated technical training courses with the European manufacturers in the Middle East.

Organized and participated in national and international expositions.

Troubleshot and repaired mechanical, electro-mechanical and electronic knitting machines.

EDUCATION

MBA (Management / Marketing), Equivalence of Education Ministry of Quebec, Canada 1993

MBA (Management / Marketing), Beirut University College, Beirut, Lebanon 1991

B.S. in Business / Computer, Beirut Universit y College, Beirut, Lebanon 1988

CURRICULUM DEVELOPMENT

Industrial Production (Quality Assurance and Control), Mechanical Engineering Department,

ETS division of University of Quebec in Montreal (UQAM), Montreal, Canada 1999

Executive MBA Program, John Molson School of Business, Concordia University,

Montreal, Canada 1996

PROFESSIONAL CERTIFICATION AND ACCREDITATION

Lead and Internal Auditor Courses Instructor (ISO9000, AS9000, TL9000, QS9000), USA/Canada

Certified Lead Auditor by the International Register of Certified Auditors (IRCA), England

Government-Industry Data Exchange Program (GIDEP) representative, USA/Canada/Mexico

Certified Internal Auditor by the International Register of Certified Auditors (IRCA), England

Certified Hazard Communication Manager by the Safety Management Systems (SMS), USA

Certified EFQM European Assessor by the Institute for Total Quality Management, Switzerland

Certified in Quality Management and Business Performance, George Washington University, USA

Certified Process Manager by the International Process and Performance Institute (IPAPI), USA

Member of the Association of Business Process Management Professionals (ABPMP), KSA

Certified ISO 9001:2008 Lead Auditor by the Canadian Standards Association (CSA), Canada

Certified EFQM Leader for Excellence by the European Foundation for Quality Management, Belgium

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PROFESSIONAL TRAINING AND SKILLS

Strategic Selling and Marketing Skills, Brain Power S.A.L., Beirut, Lebanon

Commercial, industrial zoning and mark et planning, Brain Power S.A.L., Beirut, Lebanon

Installation, programming and trouble-shooting of knitting machines, Protti S.P.A., Italy

Installation, programming and trouble-shooting of dyeing machines, Heliot International, France

Optical and technical training, Optometry Department - University of Montreal, Quebec, Canada

Contact lenses fitting techniques training, Optometry Department - University of Montreal, Canada

Implementation of the Material Requirements Planning (MRP) System, U.S.A.

Process Auditing, Canadian Standards Association (CSA), Riyadh, KSA

Development of maintenance skills through education and training, OMAINTEC, Beirut, Lebanon

Key Performance Indicators (KPIs), United Management Bureau (UMB), Jeddah, KSA

Effective Solutions using Root Cause Analysis, Canadian Standards Association (CSA), Jeddah, KSA

ISO 9001 Role of Top Management, Canadian Standards Association (CSA), Jeddah, KSA

Balanced Scorecard Forum, Institute for International Research Middle East, Jeddah, KSA

Reliability Improvement through Preventive Maintenance, OMAINTEC, Beirut, Lebanon

Maintenance Audit at Healthcare Environment, OMAINTEC, Beirut, Lebanon

Putting Maintenance KPIs in Focus, OMAINTEC, Beirut, Lebanon

Quality Improvement Methods and Techniques Certificate, ITQMCG, Riyadh, KSA

Project Management Certificate, Saudi Oger Construction and Engineering Divisions, Riyadh, KSA

ISO 22000 Food Safety Management System Certificate, Canadian Standards Association (CSA),

Riyadh, KSA

COMMUNITY SERVICES AND VOLUNTEERING

Team Leader, Lebanese Scout Association, Saida Chapter, Lebanon

Team Leader, Lebanese Red Cross, Saida Chapter, Lebanon

Member of the Society for Protection of Nature in Lebanon (SPNL), Beirut, Lebanon

Technical Assistant, BUC Photography Club, Beirut University College, Beirut, Lebanon

Member of the Canadian Red Cross, Montreal, Quebec, Canada

Member of the Board, Centre d’Appui aux Communautes Immigrantes (CACI), Montreal, Qc, Canada

Member of the Lions Club, Cedres Du Liban Chapter, Montreal, Quebec, Canada

Member of the Trans-Canada Trail Organization, Montreal, Quebec, Canada

Member of the Rotary Club, President of the Youth Chapter (96, 97), Montreal, Quebec, Canada

Team Leader, American Red Cross, Burbank Chapter, California, USA

Team Leader, Community Disaster Volunteer (CDV), Burbank Fire Department, Burbank, CA, USA

Member of the Angeles National Forest Fire Lookout Association, South California Chapter, CA, USA

Hiking Leader, Sierra Club, Angeles Chapter, Verdugo Hills Group, Burbank, California, USA

Team Leader, Stough Canyon Nature Center, Burbank, California, USA

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