TAVONDA SHAE PARKER (SHAE)

* **** ***** * Greensboro, NC 27405 * 336-***-**** (Cell)

LICENSURE/CERTIFICATIONS RN/BLS

PROFESSIONAL EXPERIENCE

Kindred Healthcare / Care Manager June

**** - Present

Coordinate management of patient care in a long-term acute care hospital

for a population of patients with Diabetes, CHF, COPD, Respiratory Failure,

Cancer, Renal Failure, Sickle Cell and Necrotizing Fasciitis. Caseload

varies from 18-22 patients depending on census. Perform patient intake,

utilization review, documentation, health history screening, and

utilization of the patient-centered home model. Maintain close

communication with physicians and administration to provide recommendations

of patient needs, provide ongoing support and expertise through

comprehensive assessment, conduct care planning, and plan implementation

and evaluation of individual patient needs. Work with State of North

Carolina representatives to obtain Level I & II PASRR's for patients with

mental health diagnosis, complex medical needs and placement barriers.

Promote continuity of care and cost effectiveness through care management,

utilization review and discharge planning. Assess and coordinate home care,

extended care, rehabilitative needs and community needs. Provide ongoing

education about disease process, medications and follow-up care. Serve as

a member of the leadership and meet daily with CEO, CCO, CFO and other

leadership staff to provide updates about discharge barriers. Facilitate

weekly IDT meetings and coordinate care with the IDT members for successful

transition to next level of care as appropriate. Demonstrate proficient

computer and typing skills. Demonstrate effective communication, strong

interpersonal, leadership, critical thinking and problem solving abilities.

Moses H. Cone Health System / Registered Nurse

July 2010 - Present

Initially, provided palliative and hospice care on the inpatient unit as

well as served as a primary care nurse on the med-surge unit to patients

with multiple co-morbidities such as Diabetes, CHF, Renal Failure,

Hypertension, Cellulitis, Pancreatitis, AMS, Urinary Tract Infection, Bowel

Obstruction, GI bleed, and PVD on the medical/surgical unit. Served as

charge nurse and oversaw the operation of the unit to ensure a smooth flow.

Presently, provide care to patients on the trauma unit comprised of a

diverse population of medical, surgical and post-op patients, providing on-

going assessment and utilization of the nursing process to ensure competent

care. Maintain close communication with physicians to update on change of

patient condition and receive verbal orders. Perform specific duties to

ensure appropriate staff/patient assignment and organized flow of the unit.

Provide ongoing education regarding disease, medication and management.

Develop and implement nursing care plans, maintain the electronic medical

record, advise and educate patients and families on health maintenance and

disease prevention and care management, collaborate with patients and the

interdisciplinary team to provide holistic and patient-centered care.

Hospice of the Piedmont / Case Manager, Registered Nurse

June 2009 - June 2012

Developed and coordinated patient plans of care. Provided skilled nursing

care, maintaining patient comfort and optimizing quality of life in the

terminally ill population in the home and at the hospice inpatient

facility. Performed care of Central Lines (IVADS, Ports, and PICC lines).

Performed medication management by filling pillboxes, initiating narcotic

drips, and titrating doses as necessary to maintain comfort. Provided

pleurex drains, abdominal drains and wound care. Assessed and reported

changes to physicians by recommending interventions to promote patient

comfort. Assessed and recognized symptoms that required additional or

emergent care. Provided honest assessment to patients/families in order

that an informed decision can be made regarding goals of care. Provided

ongoing emotional support to patients/families, and made chaplain or social

work referrals when needed. Provided ongoing patient education,

facilitation of bi-weekly IDT meetings, assessment of patients' medical

needs and implemented necessary changes of POC. Arranged and coordinated

durable medical equipment needs, therapy and long-term care. Performed

ambulatory nursing care when working on-call by triaging calls, presenting

to homes and performing rapid focused assessments, and contacting

physicians to obtain orders to calm the patient's crisis. Provided

education to families regarding the phases of the dying process and helped

families to determine if they are able to cope with loved ones dying in the

home. Pronounced deaths, performed post-mortem care and released the

deceased to the funeral home.

Moses H. Cone Health System / Registered Nurse

November 2008 - June 2009

Served as a primary care nurse on a dialysis unit to patients with multiple

co-morbidities such as Diabetes, CHF, Hypertension, Cellulitis,

Pancreatitis, AMS, Urinary Tract Infection, Bowel Obstruction, GI bleed,

PVD and other medical conditions. Provided ongoing assessment of patient

condition and utilized the nursing process to ensure competent care.

Maintained close communication with physicians to update on change of

patient condition and receive verbal orders. Performed specific duties to

ensure appropriate staff/patient assignment and an organized flow of the

unit. Provided ongoing education regarding disease, medication and

management. Developed and implemented nursing care plans, maintained the

electronic medical record, advised and educated patients and families on

health maintenance and disease prevention and care management. Served as

charge nurse & provided leadership on the unit during various shifts.

Collaborated with patients and the interdisciplinary team to provide

holistic and patient centered care.

Law Office Of Ewing Carter, III / Legal Secretary

October 2004 - January 2009

Answered a multi-line telephone and coordinated and maintained all traffic

files. Prepared workers' compensation and personal injury claims synopses

by researching the files, holding discussions with doctors, researching

supplemental materials and medical terminology, and creating original

drafts by formatting, editing, printing and assembling. Interviewed

clients, performed property damage claims processing, medical payments

claims processing, and negotiated with insurance agents, companies,

appraisers and adjusters on a daily basis. Provided public relations, pre-

appointment phone interviews, accounts payable, accounts receivable,

transcription functions. Prepared legal instruments including: affidavits,

summonses, orders, subpoenas, judgments, complaints, powers of attorney,

motions, petitions, and various other legal documents. Coordinated

witnesses and the filing of legal documents, and assisted in the creation

of an advertising campaign.

City Of Greensboro: City Attorney's Office / Legal Secretary

July 2001 - March 2004

Served as legal secretary to a staff of 6 attorneys and 4 paralegals.

Answered a multi-line telephone and routed all calls to appropriate

individuals. Scheduled office meetings, telephone conferences and

mediations. Assisted City of Greensboro officials, legislative

representatives and citizens with requested information. Opened and closed

Condemnation, Petition, Public Necessity & EEOC case files. Maintained and

ensured that all necessary documents were prepared and submitted in a

timely manner on each file. Performed transcription and preparation of

legal instruments including affidavits, summonses, orders, subpoenas,

judgments, complaints, powers of attorney, answers, motions, petitions,

warrants, memorandums of actions, deeds and various other legal

documentation.

City of Greensboro: Environmental Services / Public Service Dispatcher

August 1999 - July 2001

Received complaints and requests for service, recorded information,

evaluated work orders and determined proper routing. Updated completed

work orders, performed dispatching duties for work crews, dispatched calls

in a timely manner, conferred with individuals regarding the status of work

order requests, and maintained a variety of automated and manual logs,

records and files related to dispatching activities. Performed a variety

of clerical & typing work, maintained inventory and serial numbers of

stationary cans, and logged information regarding stolen or damaged cans.

EDUCATION

Pfeiffer University, (MHA)

May 2014

University of North Carolina at Greensboro, (BSN)

May 2004 - May 2008

North Carolina Agricultural & Technical State University, Communications

Major August 1991 - January 1993

Walter Hines Page High School

August 1987 - June 1991

Professional Societies/Awards 2006-2007 Moses

Cone-Wesley Long Community

Health Foundation Vic Nussbaum

Nursing Scholarship

PERSONAL & PROFESSIONAL REFERENCES ARE AVAILABLE UPON REQUEST

Contact this candidate