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Information Technology College

Location:
Paramus, NJ
Posted:
September 02, 2014

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Resume:

[pic] Daniel T. SUMMARY

Johnson I am able to immerse myself into a systems-centered

environment where I apply both my accumulated

** ***** ****** ********/******** knowledge of computers. This

Waldwick, NJ 07463 allows me to deal with many IT-related problems and

interact with users on a daily basis.

201-***-****

201-***-**** EDUCATION

Ramapo College of New Jersey

acfp9r@r.postjobfree.com Bachelor's Degree in Information Technology

Management from Anisfield School of Business [AACSB

Accredited] - May 2014 GPA 3.5

Bergen Community College

Associates in Science Degree - 2010-2012 GPA 3.1

SKILLS

Microsoft Windows products including Windows

XP/Vista/7/8

Exposure to Microsoft Server 2003, 2008, 2012

Microsoft Office products

Smart boards, Wireless products, tablets,

smartphones

Custom hardware builds, Intel, AMD, Asus, Gigabyte,

Nvidia etc.

Installing operating systems, Updating drivers,

Updating firmware

Cloning drives/data, Data Recovery,

routers/switches, wi-fi configuration

Knowledge of enterprise anti-virus such as Norton's,

Trend Micro, AVG

Troubleshooting and interacting with coworkers on a

daily basis

Completing Job Tickets

EXPERIENCE

Micro Computer Technician, Ramapo College

Mahwah, NJ: May 2014- Present

Fulfilling Help desk tickets traveling between

buildings and departments throughout the Ramapo

Campus

Dealing with the full myriad of IT issues on a day

to day basis

Built images for desktop and laptop

Meeting and working with users on a daily basis to

resolve reported issues

Student Aide, Ramapo College Help Desk (work study)

Mahwah, NJ: Sept 2012- May 2014

Support through the help-desk and on-site,

throughout the Ramapo Campus

Troubleshooting issues from software to hardware to

network

answer phone and assist users with their IT Issues

Assisted entire campus with account related issues

Student Technical Consultant, Bergen Community

College

Paramus, NJ- Sept 2010-August 2012

Monitored computer labs

Cloned drives, updated software, managed cables

Installed new operating systems, and never ending

virus battles

REFERENCES - furnished upon request



Contact this candidate