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Customer Service Administrative Assistant

Location:
New York, NY
Posted:
September 02, 2014

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Resume:

JAMILA POWELL

*** **** ****** ******** ** *****

CELL: 510-***-**** EMAIL: acfp8r@r.postjobfree.com

RELEVANT SKILLS AND EXPERIENCE

Desktop IT Consultant

Installation and troubleshooting of EPIC Medical Software / MD Portal / Opti-link / McKesson Care / PACS / ANSOS

One Staff / RN to MD Messenger Service / Star Navigator 19

Deployment of EPIC Medical Software Platform for current medical computers (over 1,500 software deployments)

Installation of new devices and setup (HP All In One 8300 series computers, M602 HP Printers, CP4650 HP Laser Jet

ZM400 Zebra label printers, 6130z Fujitsu scanners, Imprivata single sign on badge readers)

Installation and setup of Imprivata care reader hardware for Single Sing On Technology for hospital employees

IP Addressing management and proper IP assigning for all hospital devices by department

Imaging new systems from Window XP to Windows 7 x64 / Windows XP for future deployments

TCP / IP port installs for network printers / Scanners / PCs

Remote service assistance for assisting with client desktop issues in Win XP and Win 7 x86 & x64

Updating current status of devices in PC replaces using Microsoft Excel Spreadsheet

McKesson Care Manager Client side account setup to access HCIAPP server

TDR testing for each work station PC replacement and deployment

Administrative Assistant

Attention to detail and high levels of accuracy

Effective written & verbal communication skills

Preparing business correspondence (often using word processing, spreadsheet, and presentation computer software)

Organization

Sending and receiving business forms for the company

Scheduling and coordinating meetings, interviews, events and other similar activities

Managing inventory of assets and supplies, monitoring critical level of stock, sourcing for suppliers and submitting

invoices

Microsoft Office Pro & Quick Book Pro

Xanalys, Unshredder, Case Dispatch, eBlaster 6.0, Case Point and Investigator Pro

Managing Process

Data Entry (55 wpm)

Filing Database

Reporting Skills

Business Relations

Day-to-Day operation matters

Customer Service

Analyzing Information

Problem Solving

Supply Management

Time Management

Managing Process

Verbal & Written Communications Skills

Developed staff by providing information, educational opportunities, and experiential growth opportunities

EMPLOYEMENT HISTORY

Desktop IT Consultant Insight Global, San Francisco CA 2013 – 2014

Administrative Assistant Weiner Investigations, San Rafael CA 2007 – 2013

Business Relation Manager Admincome/Diversified Financial, Alameda CA 2009 – 2010

Customer Service / Sales Equinox Fitness, San Francisco CA 2008 – 2009

Administrative Assistant A.L.M.A. Music Language Academy, Orinda CA 2005 – 2008

EDUCATION

Certificate of Achievement Academy of Arts University, San Francisco CA 1998

Bachelor of Arts University of Phoenix, Oakland CA 2012



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