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Customer Service Sales

Location:
Los Angeles, CA, 90034
Posted:
September 02, 2014

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Resume:

JANE GOR DON

J A N E G O R D @ U T. U T M . E D U

* ** * * * 9 75 4

EDUCATION

The University of Tennessee at Martin

Bachelor of Science in Family and Consumer Sciences Interior Design

Bachelor of Science in Business Administration Business Management

Graduated Cum Laude December 2011

WORK EXPERIENCE

• Claremont Furnishing Fabrics Co., West Hollywood, CA February 2014 to August 2014: Showroom Sales.

Welcome and guide clients through the showroom, Offer product selection ideas and answer any questions, Provide

prices, lead times, stock information and estimates, Constant communication with clients until the order is complete,

Research possible new clients and their design tastes, Mail out marketing materials to designers unfamiliar with the

line, Open and maintain accounts.

• Kravet, West Hollywood, CA January 2013 to February 2014: Customer Service. Greet clients, Answer phones, Place

orders, Check price & stock, Handle returns, exchanges, issues, & refunds, Keep check logs, Maintain files & office

organization, Keep up with reports on delays, reserve expirations, and unpaid orders.

• BPL Design Group, Westlake Village, CA September 2012 to January 2013: Interior Designer. Showroom sales,

FF&E selections, Showroom staging and upkeep, Customer services.

• KNA Design, Los Angeles, CA Summer 2011: Interior Design Intern. Assisted with FF&E selection, inspiration

photos, showroom shopping, and presentation boards including mounting and pillowing for such projects as Disney

Grand Floridian Villas, Caesar’s Palace Las Vegas Villas, and select high end residential.

• The University of Tennessee at Martin Physical Plant, Martin, TN Summer 2009: Accounting Assistant and

Receptionist. Answered phones, transferred calls, took memos, checked accounting ledgers for all of physical plant,

assembled transfer vouchers, filed documents, ran errands.

• CJC Rental Properties, Martin, TN Summer 2008: Designer. Designed and managed cost effective conversion of

three bed room 1.5 bath property to four bedroom two bath property on time and under budget. Planned new layout,

scheduled subcontractors, and oversaw construction including framing, drywall, HVAC and electrical and plumbing

improvements. Choose colors and materials, painted, refinished hardwood floors, laid vinyl flooring and assisted

throughout

• Gordon Veterinary Clinic, Covington, TN 2003 2007: Veterinary Assistant and Receptionist. Assisted veterinarian

during appointments, assisted clients over the phone and in person, process patient records and client invoices, kept

the back area clean and organized, washed laundry and dishes, cared for the animals.

HONORS, INTERESTS, AND ACTIVITIES

• National Association of Professional Women Jan 1014 – current

SKILLS

• Communication: Trained in speaking and presenting to an audience. Acting experience. Excellent phone presence.

• Responsibility: Trusted to open and close out business day; process money intake, secure building.

• Technological Experience: Proficient in Microsoft Office suite, ArchiCAD, Social Networking, Quickbooks, Mac

and Windows computer, tablets, and phones.

• Organization: Experienced in filing, labeling, memo organization, stocking supplies, keeping work area neat and

orderly; use time and resources effectively.



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