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Customer Service Quality Control

Location:
United States
Posted:
September 02, 2014

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Resume:

Tracee McCain

*** ******** ** *** *

Gary, Indiana 46407

219-***-****

acfp49@r.postjobfree.com

OBJECTIVE

To obtain a position in a progressive organization that would help me to provide efficient and effective administrative support.

12/2013 – Present Manpower Gary, IN

Clerical/ DCS

General Clerical Work

Removing paperclips, binder clips and staples

Boxing and labeling

Lifting up to 50 lbs boxes

EXPERIENCE

2011 – 2014 Walmart Hammond, IN

Modualr Team Associate

Customer Service

Computer knowledge of Walmart “Smart” System

Changing the layout of specific aisles of the store

Replacing labels

Placing products in their new homes

Stocking shelves

Zoning (facing the products)

Price Changing

12/2009 – 7/2010 US Census Bureau Merrillville, IN

Temporary Enumerator

Customer Service

Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for

conducting interviews.

Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws.

Explained the purpose of the census interview, answered residents' questions, elicited information following a script,

and recorded census data on forms.

Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained

records for quality control verification.

Complied with accuracy standards while maintaining high production rates.

Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the

performance of duties.

Met daily with supervisor to review and submit work, and receive additional instructions.

EDUCATION

Roosevelt High School Diploma 1996

Kaplan College, Medical Billing and Coding Diploma in progress

COMPUTER KNOWLEDGE

Microsoft Office and Windows Applications

Data Entry

Types 50 wpm

Windows 2010, 7, 8, XP, and Vista

Internet Explorer

Google Chrome

Word Perfect



Contact this candidate