ANDRES A LEON

**** **** **** ******* *****

LAS VEGAS, NV 89122

575-***-****

702-***-****

acfp0s@r.postjobfree.com

Career Objectives

To have an opportunity where I can use my training and be the type of worker that any company would be proud to

employ.

Summary of Qualifications

Two years experience working in the Customer Service (Telemarketing) industry.

Competent at managing responsibilities in a high-volume atmosphere.

Skilled at interacting with customers of all socioeconomic backgrounds.

Work History

Telus, Las Vegas, Nevada

Customer Service Representative Sep 12, 2012 - Jan 21, 2014

Help customers with tech support while providing great customer service,

also follow up with managers and supervisors with complaints,

speak with tier 3 support in case of program failures.

Center For Employment Training, El Paso, Texas

Studen Aid Jul 02, 2011 - Nov 15, 2011

Assist teachers and others employees at campus as needed with computer work and campus cleaning

Lowe's Big 8, El Paso, Texas

Stocker/Cashier May 20, 2009 - Jan 20, 2011

Stock, organize, clean warehouse, count inventory, unload and load trucks with electric pallet jacks, checked that the

invoice was correct, used cash registers to help customers with their needs

Education

Las Vegas High School, Las Vegas, Nevada

High School Diploma/GED

Training

Journey Man (building maintenance)

Center For Employment Training

basic knowledge of repairing and maintaining carpentry, sheetrock, plumbing and electricity

Computer Skills

Typing Speed: 40 Words Per Minute

• Data Entry Terminal (PDT, Mainframe Terminal, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc)

Language Skills

Spanish - Excellent ( Read Write Speak )

English - Excellent ( Read Write Speak )

Additional Skills

cope with systems very easily, initiate and embrace change, thrive on challenge, lead myself into new practices, very

creative.

References

Danny Galvan

Friend

Lowe's Big 8

915-***-****

Tony Araujo

Friend

Army Reserve

702-***-****

Jesus Loiza

Friend

Warehouse Stocker

702-***-****

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