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Customer Service Representative

Location:
United States
Posted:
August 31, 2014

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Resume:

Allen Wilson

Class A/B Driver

**** ****** ** - *******, ** 38118

acfozy@r.postjobfree.com - 662-***-****

Conscientious Truck Driver knowledgeable about DOT safety regulations

and efficient route planning. Accident-free safe driver with clean MVR with no violations.

Hard-working, entry-level Truck driver, looking to apply my education and experience to a

job in Transportation. Areas of proficiency include:

Warehouse Worker accomplished in organizing shipments and loading trucks for fast and efficient customer

delivery.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to

company success.

Responsible Driver adept at navigation and efficient, on-time deliveries. Possesses a comprehensive visual

memory and an excellent sense of direction.

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.

Class A CDL Holder. Safe serve food certificate.

Forklift operator- (sit down) certified. motorized pallet jack (stand up) certified. Familiar with(S.A.P)system and

the RF scan gun.

Core Strengths

Courteous demeanor

Sharp problem solver

Adaptive team player

Strong organizational skills

Energetic work attitude

Customer service expert

WORK EXPERIENCE

Hostler/Forklift Operator

FedEx Freight - Memphis, TN - April 2014 to September 2014

My General duties as a Hostler was to saftley hook and unhook trailers and transport to the

designated dock door or to be staged in a specific location on the yard. Also preformed duties

as a forklift operator, loading and unloading trailers, staging freight in specific bay locations, Selected products

for specific routes according to pick sheets. Unloaded, picked, staged and loaded products for shipping OS&D

inputs if and when required, cleaned and closed trailers out when done unloading bills.

Material Handler/Checker

FedEx international Hub - Memphis, TN - December 2012 to June 2013

As a material handler with fedex international hub, my primary job duty was to push/pull customer.products off

belt to then be scanned with (RF) scan gun for tracking and product accuracy, after scaning.

product was to be loaded onto storage cans to then be driven by tug and loaded onto aircraft.

Cleared damaged items and loaded freight.

Packed containers and re-packed damaged containers.

Unloaded, picked, staged and loaded products for shipping.

Oversaw special orders and after-hours, urgent shipping jobs.

.

Ozark Motor Lines OTR Company Driver

6+ Months Experience

3934 Homewood Rd, Memphis, TN 38118

901-***-****

Shift Lead

Lenny's Sub Shop - Memphis, TN - January 2006 to March 2012

As the supervisor of the shift my jobs main purpose was to ensure the well being of the store,

customer satisfaction and ensure safety and job accuracy and attention to detail of my overall shift. Worked

as a team member performing cashier duties, product assistance and cleaning.

i worked all positions including a cook in which i had to prep food in a timely manner to meet or exceed

customer and the company's expectation. Prevented store losses using awareness, attention to detail and

integrity. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Assisted

customers with store and product complaints. Guaranteed positive customer experiences and resolved all

customer complaints.

Accurately logged all daily shipping and receiving orders.

Managed cash stock and inventory balances accurately.

Took special orders in person and over the phone to generate of additional revenue.

Replenished merchandise shelves with items from the stockroom.

EDUCATION

MS

Delta Technical College Horn Lake - Horn Lake, MS

February 2014

SKILLS

Forklift Operator, Class A CDL, Entry level applied compuer science, Construction



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