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Customer Service Assistant

Location:
North York, ON, Canada
Posted:
August 31, 2014

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Resume:

WAFA H. QASIM

*** *** *******, #***, *******, ON M9R 1H7

647-***-**** acfoxo@r.postjobfree.com

QUALIFICATIONS

• Excellent experience in teaching mathematics for postgraduate students for more

approved curriculum and teaching students through lectures, discussions, audio-

visual presentations and laboratory

• Promoted Teaching Excellence and Curriculum Excellence to meet standards of

learner engagement and effectiveness

• Excellent interpersonal, customer service and communication skills in evaluating

the progress of the students and discussing results with students and school

official with providing tutoring assistance

• Flexible and friendly negotiator with good problem solving and decision making

skills, use patience to integrate effectively into leadership and create a trusting

relationship with others

EDUCATION

• Masters in Mathematics, equivalent to Masters(U of T assessed), 1982

Mosul University, Mosul, Iraq

• Bachelor in Mathematics, equivalent to BSC(U of T assessed), 1979

Mosul University, Mosul, Iraq

• College Teacher Training Program, CTTP 2013

George Brown College, Toronto, Canada

WORK EXPERIENCE

1

WAFA H. QASIM

416 The Westway, #907, Toronto, ON M9R 1H7

647-***-**** acfoxo@r.postjobfree.com

Mathematics Professor 2013-Current

Seneca College @ York, Toronto

• Taught math and statistics for over eighty international students, using

modern technologies, and creating impressive class management

• Accomplished excellent student’s engagement through different class activities,

and one-on-one assistance

• Created professional lesson plans, and effective teaching methodologies

Mathematics Professor Winter 2014

George Brown College @ Casa Loma, School of Technology IT & Mechanical

Engineering

• Taught math for over 60 students per semester, and supervised effectively

their online assignments

• Followed the progress of students through tests, quizzes and class activities

Mathematics Professor 2009-2010

University of Musrata, Musrata, Libya

• Taught functional analysis, mathematical analysis, and calculus for over 700

students per semester.

• Advised students on certain plans for success.

• Provided assistance for students struggling with the curriculum.

Mathematics Professor & Assistant Head of Math Department 2000-2009

University of Al – Mergeb, Al-Khums, Libya

• Supervised final examinations, completed academic records for students,

created the courses schedule and supported other departments with lecturers for

math subjects

• Taught topology, functional analysis, real analysis, advanced calculus, algebra,

operations research, and more for over 560 students per semester and

supervised graduating student’s research for final academic paper submission.

Created a text book in topology for 4th year students of the Department of

Mathematics, and published several papers in scientific journals.

Mathematics Professor 1987-2000

Institute of Technology, Kirkuk, Iraq

2

WAFA H. QASIM

416 The Westway, #907, Toronto, ON M9R 1H7

647-***-**** acfoxo@r.postjobfree.com

• Taught Calculus I & II for over 650 students per semester, supervised the

Study & Examinations Council and the Scientific Council in the Department

• Conducted research, prepared, collected and analysed data.

Mathematics Professor 1983-1987

University of Mosul, Mosul, Iraq

• Taught functional analysis, topology, real analysis, algebra, calculus, numerical

analysis, differential equations, and more for over 500 students per semester.

PUBLISHED RESEARCHES

Kolesar Algorithm in the Backpack-Loading Problem

The Libyan Journal of Science, Special Issue, published by Faculty of Science,

University of Al-Fateh, Vol.16 (A), 2008, pp 87-93.

Optimum Return for an Optimum Investment

The Libyan Journal of Science, Special Issue, published by Faculty of Science,

University of Al- Fateh, Vol.16 ( A ), 2008, pp 95-99.

Simulation of a Queuing System

Journal of Tanmiat Al-Rafidain, Issued by the Faculty of Administration and Economic,

University of Mosul, Iraq, Issue 31, Vol.12, 1990, pp 201-205.

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