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Customer Service Training

Location:
Kansas City, MO
Salary:
13.00/hr.
Posted:
August 31, 2014

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Resume:

BILLY GLENN WILLETT

Providence, RI ( acfot5@r.postjobfree.com 401-***-****

EDUCATION

New England Institute of Technology, Warwick, RI

Associate in Science Degree, Plumbing/Heating & Gas Technology

. Expected to graduate September 2014

. Current GPA 3.66, Dean's List

Rhode Island College Providence, RI ( Bachelor of Arts Degree in

Sociology

SUMMARY OF QUALIFICATIONS

. Oil Burner Service / Journeyman 2 PJF

. NORA Bronze

. Soldering and flare copper pipe

. Able to read blue prints

. Pipefitting: copper, PVS, ABS, PEX, CPVC and Black pipe

. Heat loss calculations for heating systems

. Sizing water systems, DWV systems, gas lines and heating systems

. Able to use hand tools

. Potable Water Piping Design

. Knowledge of repairing and installing of boilers

. Customer service skills

EMPLOYMENT HISTORY

Certified Substitute Teacher for the State of Rhode Island January 2014

- Present

MILITARY

Security Sector, Middle East April 2004- November 2011

Force Protection Officer and Explosive Detection Dog Handler

. Supported the Department Of State as an (Explosive Detection Dog

Handler (EDD). Handled explosive training aids in compliance with DOD

safety regulations.

. Maintained logs, written reports, and completed dog & handler records

and other forms as required.

. Conducted both static and mobile perimeter security measures in

Baghdad Iraq.

. Controlled access to a closed compound, and maintained readiness as a

first responder (QRF) to repel attempted threats to Camp Slayer Iraq

adjacent Baghdad International Airport.

. Provided training and assistance to Saudi Arabian National Guard

(SANG) and designated security personnel in both field, and compound

security operations.

U.S. Army May 1993 - November 2003

Military Police Patrol Supervisor

CONUS/OCONUS

Completed specialized training with the handling of Military Working Dogs,

and assigned to 529th Military Police Company in Germany. Enforced the laws

and regulations of various military communities.



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