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Customer Service High School

Location:
Tempe, AZ
Posted:
August 31, 2014

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Resume:

> @gmail.com>

> Subject: Shayla's Resume

>

> Shayla E Hamilton

>

> Phoenix, AZ

>

> 623-***-**** cell

>

> acfoqx@r.postjobfree.com

>

> OBJECTIVE

>

> Pursuing a career in customer service using my skills and related experiences.

>

> QUALIFICATIONS

>

> Exceptional written, self-motivated and verbal communication skills

> Experience using Internet, Windows applications (Word, Excel) and Mail services (Outlook)

and schedulers software

> Ability to multi-task, this includes ability to understand multiple products and multiple levels of

benefits within each product

> Collected payments and obtained receipts for goods

> Ability to remain focused and productive each day

>

> Experience

>

> March 2006 to July2014

>

> Reflections of You Hair Studio/Master Designer Mentor-Partner Glendale, AZ

>

> Set up Hair-Show Events for salon Marketing and Service programs.

> Communicated effectively with customers and co-partner.

> Acknowledged and greeted all Guests and offers friendly, prompt, and courteous service

> Utilized product prescriptions sheets to prescribe professional salon products to all salon

guests while designing customized techniques styles.

>

> Rare Essence Studio/ Hairstylist Glendale, AZ

>

> Performed salon treatment services as outlined in treatment protocols

> Demonstrated high level of guest service with each guest interaction

> Participated in all salon treatment and service training programs

> Communicated effectively with customers peers, and management

> Attended meetings (including): daily communication, service, weekly staff meeting, month-

end meetings

>

> McKinney Health Center / Dental Assistant Waycross, GA

>

> Prepared dental material: cements, amalgam, composite, impressions material, assistant

extractions, root canal, start and finishes, crown and bridges preparation

> Promptly followed all instruction from the dentist dealing with patient comfort

> Other responsibilities included: Scheduled appointment (computer skills), exposing

developing and processing dental x-ray and maintaining x-ray machinery

> Familiar with the use of four-handed assisting technique

>

> Abcee's Learning Center / Teacher Assistant Hinesville, GA

>

> Maintained a fun and interactive classroom that is clean and organized.

> Nurtured children while providing a fun, safe interactive learning environment

> Assisted the administration with record keeping of the children's daily activities

> Taught children to explore individual interest, develop talents and independence, and build

self- esteem;work closely with children from diverse cultural and economic background

>

> Akal Security / Security Support Fort Stewart, GA

>

> Provided security for the FT Stewart and Hunter Army Air Field Military installations

> Ensured that all personnel entering the installations were in possession of valid

documentation to gain access onto the installation

> Ensured that all regulations of FT Stewart and Hunter Army Air Field were abide by, by all

military and civilian personnel accessing the installation

> Maintained bi-annual qualification with assigned weapons

> Conducted vehicle searches for weapons, drugs, or any other illegal contraband trying to be

smuggled onto the installations

>

> Walmart/ Customer Service Associate Hinesville, GA

>

> Proficient with Point of Sale terminal registers

> Provided verbal and written communication for documented returns of product and goods

> Worked store hours as necessary, including nights, weekends and holidays.

> Organized quantity counts of products and goods

> Worked well with customers, peers and management in providing team support

> Adhered to Department and Store standards and policies

> Flexibility to perform different tasks based on day-to-day business needs

>

> Education and Training

>

> Ware County High School Waycross, GA

>

> High School Diploma 1994/1998

>

> Savannah Tech College Savannah, GA

>

> Dental Assistant 2006/2009

>

> References Available upon Request



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