Ruben Robinson

Norcross Georgia

United States **093

Tel: 770-***-****

acfom7@r.postjobfree.com

EDUCATION:

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Medical Billing & Coding Certification

Ashworth College 2014

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High School Diploma

Stone Mountain High School

SKILLS

Proficient in ICD-10-CM & CPT Coding

Strong interpersonal and customer service skills

Computer proficiency (including MS Office, Outlook, & Internet)

Strong written and oral communication skills

Strong analytical and organizational skills

Knowledge of HIPAA laws and regulations

EXPERIENCE:

UPS Corporate Headquarters

Retirement Counselor May 2006 - May 2010

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Administer defined benefit retirement plans for active and deferred participants by establishing eligibility for retirement benefits, communication of pension benefits, calculation and processing of all application forms, and the distribution of monthly pension payments.

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Prepare and check manual and computer generated benefit calculations and related correspondence

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Communicate with customers and assist with benefit distribution

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Review plan information and participant data to determine benefit eligibility

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Provide administrative support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of problems and inquiries.

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Coordinate and perform a range of staff as well as operational support activities for the unit; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems Monitor materials on project including document imaging and processing.

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Provide support for the department such as answering telephones, assisting and resolving problems and inquiries.

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Coordinated, analyzed, and verified audit.

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Case Management, Accounts Receivables.

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Facilitated the imaging project by ensuring over 4 million documents scanned, loaded and process correctly into the Xerox system.

Comcast

Team Lead Customer Service/Internet Repair Jan 2004 - May 2006

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Assist customers with repair of Comcast high speed internet service via

phone/computer.

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Handle escalated calls of high priority while trainingnew hires.

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Complete sales of Comcast services.

Assistant Manager

Echoes of Italy Jun 2003 - Jun 2004

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Supervise and maintain day to day operations of the store.

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Place orders for and verify delivery of weekly product shipments.

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Assist with store's loss prevention.

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