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Customer Service Manager

Location:
Dublin, Ireland
Salary:
30k per year
Posted:
September 01, 2014

Contact this candidate

Resume:

FRANCESCO AMICONE

Address: ** ** ******'s Crescent - Kilkenny

Mobile: 085*******

Email: acfo8h@r.postjobfree.com

LinkedIN Profile: www.linkedin.com/in/amiconefrancesco

Full Clean Driving License

Up to date Safe Pass

Personal Profile

I would consider myself to be a professional environmental science graduate

with excellent research and analytical skills, who has the ability to

problem solve and communicate effectively as part of a team. I am a

conscientious individual who works well under pressure and to deadlines,

with the ability to multi task.

Education & Further Training

Dates School/Centre Qualification

2005 University "Studi del Molise" Master's Degree in

Environmental (Italy)

Science (First Class Hon)

Subjects: Analytical Chemistry and Laboratory Work, Environmental Risk

Assessment, Computer Science, Geology, Biology, Chemistry, Ecology,

Physics, Mathematics.

Thesis: 1 and year of experience in studying the "Recovery of Quarries"

which included a Presentation to University Professors and Commissioner

from Local Council.

1996 ITCG Secondary School Leaving

Certificate Equivalent

(Diploma in Surveying)

Subjects: General Science, Mathematics, Physics, Chemistry, Building

Technology, Topography, Law and Economics

Career

Dates Employer Position

07/2013 - Present Waste Water Treatment Plant

Laboratory Assistant

Kilkenny County Council (Internship)

Kilkenny

Responsibilities:

. Assisting the senior manager in testing water samples in line with EPA

requirements.

. Adhering to strict health and safety procedures.

12/2007 - 11/2013 Langtons Hotel Manager

Johns Street Kilkenny

Responsibilities:

. Over all day to day running of the "Castle Tea Rooms" and Restaurant

in a busy long established Kilkenny Hotel.

. Responsible for managing the cash on a daily basis.

. Providing excellent customer service to customers of the Castle and

Hotel.

. Ensuring Health and Safety and high standard of hygiene requirements.

10/2006 - 04/2007 Wax Warehouse Warehouse

Operator

Rimini - Italy

Responsibilities:

Organise and packaging goods for export while ensuring quality control as

part of a team while meeting specific production targets.

04/2006 - 09/2006 Ice Cream Shop Barman

Responsibilities:

Day to day running of a local ice cream bar which included customer service

and cash handling.

2001-2004 Navy Military Service

Communications Officer Italy

Responsibilities:

. Day to day running and operating of the radio communications systems

as part of a team.

. Reported to officer in charge.

Interests and Achievements

Languages:

- Italian (Mother tongue);

- English (Proficient user in speaking and writing)

Social Skills and Competences:

- Excellent at forming relationships with people from different

countries and cultures;

- Excellent writing, telephone or face to face

Organisational Skills and Competences:

I am able to work under aggressive time commitments and with

resourcefulness and flexibility. I am an excellent team builder (I like to

stimulate other people to cooperate together) and I always try to do my

best working passionately.

Computer Skills and Competences:

- Excellent knowledge of Mac OS and Windows systems. Very good knowledge

of office suite (Apple iWork, Microsoft Office);

- FETAC Level 5 Component Certificate in Software Development

Artistic Skills and Competences:

- Studied Music at the Academy of Music in Rodi Garganico Italy: I am

qualified to teach Piano. I have performed public concerts in

classical music.

- Soccer

References

1. Eamonn Morrissey 2. Ger Mulvey

Kilkenny County Council Former Director of Finance,

Wexford County Council

County Hall 30 Maiden Hill - Kells Rd

John Street - Kilkenny Kilkenny

087******* 087*******



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