V ictoria M a r tin

***-** *** * ******

Flushing, New York 11368

917-***-****

v acfo43@r.postjobfree.com

Summary

Experienced Administrative Assistant and Accounts Receivable Clerk. Skilled in all

administrative and clerical functions. Strong customer focused approach to ensure efficient,

t imely and accurate payments of accounts. Highly organized with solid interpersonal,

communication and wri ting skills.

P rofessional Experience

H EAL/CityMD, Jackson Heights Elmhurst Queens, New York June 19, 2014 to the

p resent

Patient Care Representative

• Welcoming patients.

• Organizing and coordinating patient intake.

• Scheduling appointments for patients.

• Scanning and updating medical records.

• Processing medical insurance information.

• Verifying patient eligibili ty.

• Managing credit and cash co-payments accurately.

• Ar ranging ambulance t ransportation when need arises.

• Handling heavy phone call volume and records.

M D - Ophthalmologist Office, New York, NY January 21, 2013 to June

21, 2013

Administrative Assistant – Temporary

• Assisted Administrator and staff with overflow of daily office duties.

• O rganized and mailed back log of over 1000 patient recalls not seen since 2007 to 2010.

• Complied new patient information handout folders.

• Reorganized office supply and storage space into a more efficient system.

20T H Century Fox Film Corporation, New York, NY 2005 to November 30, 2012

Accounts Receivable Clerk

• Provided Administrative/Clerical support to office manager.

• Collection of all film rental payment for 20th Century Fox and Fox Searchlight Films.

• Daily cash applications and allocations of all film rental payments.

• Sent out monthly billing statements.

• Monitored accounts for non-payments, delayed payments and other i r regularities.

• Processed adjustment such as refunds and credits.

• Negotiated payment schedules with problem accounts.

• Worked closely with customers to meet all payment deadlines.

• Investigated and researched discrepancies.

• Made collection calls.

• Reported to sales manager on status of account receivables in their ter r i tories.

• Prepared daily bank deposits for company Lock Box.

Administrative Assistant (1996 – 2005)

• Support to Sales Manager. Data entry of daily film grosses and box office reports.

• Handled Sales Manager expense reports and all correspondence.

• Assisted Manager with special projects, helped management implement filing system for

d ivision’s legal documents. Answered and routed all phone calls. Handled all documents

and mailings.

E ducation

City University of New York - Herbert H. Lehman College – Communications

T echnical Skills and Languages

M icrosoft Office Suite including Outlook, Word, Excel, QuickBooks, Raiser's Edge, Processing

C redit Card Payments, Fluent Spanish

References Available Upon Request

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