Brandy L. Fritzen

*** ****** *****

Syracuse, New York 13208

acfo0r@r.postjobfree.com 315-***-****

OBJECTIVE To continue my professional experience as training specialist team member, that allows me to use my

skills as a teacher and experience with training others in the medical field while promoting solid

understanding and usage of new electronic software conversions.

EDUCATION Le Moyne College De Witt, New York

B.A.S., Psychology and dual Childhood/Special Education 2010

NYS Initial Certification (1-6 Special Education)

Graduate credits earned, Special Education (B-2, 7-12)

SUNY Potsdam, Crane Potsdam, New York

Credits earned, Music and Special Education

2002

Onondaga Community College Syracuse, New York

Associates in Applied Science, Music 2000

EXPERIENCE

1/14 – current Aerotek – St. Joseph’s Hospital Health Center

Credentialed Trainer

• Provide classroom training of Epic Software to staff members to confidently carry out training

• Collaborate with team members to design and test workflows

• Demonstrate strong knowledge of software applications and subject environment

• Provide remediation assistance and in-services to guide users to success during conversion and go-live

• Develop assessments for end-users in test environments to ensure regular activity and success

1/10 – 6/13 Lyncourt School – K-8

Daily and Long-Term Substitute

• Supervised classroom staff to fulfill the collaboration and success of lesson objectives

• Mentored students in small group and one on one to support their needs of differentiated learning

• Made personal arrangements with parents to privately tutored individual students after school

• Presented significant classroom material for Board of Educators

• Maintained positive community environment within classroom using active learning strategies

3/06 – 8/11 Eastwood Professional Building

Patient Care Coordinator, Billing and Insurance

• Responsible for scheduling appointments and submitting correspondence to insurance companies

• Completed chart documentation, discussed treatment plans and provided financial information to patients

• Used a wide range of software to complete professional letters and referrals

REFERENCES Available Upon Request

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