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Customer Service Representative

Location:
Norcross, GA
Posted:
August 29, 2014

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Resume:

Kimberlin S. Waters

**** ****** **. *** ****

678-***-****

acfnya@r.postjobfree.com

OBJECTIVE

A position that can help better me in my future career endeavors.

SKILLS PROFILE

Ability to operate Microsoft Office Products and QuickBooks

Knowledge of and experience with corporate mailroom procedures

Good filing and organizational skills

Experience in handling confidential paperwork

Ability to take accurate phone messages and deliver messages promptly

Good customer-relations background

EMPLOYMENT HISTORY

Paralegal/Bookkeeper

2013- Present

Morrison Law Offices, PC

Corresponding with clients

Accounts Payable and accounts receivable

Filing State Registration

Database upkeep

Meeting State deadlines

Customer Service Representative/ Technical Support

(Work at Home)-2013-Present

Convergys Corporation

Answering phone

Client Database Up- Keep

Set Up Appointments

Online financial transactions

Ordering equipment

Troubleshoot Technical Problems

Settle Billing disputes

Upgrade equipment

Administrative Assistant/Jr. Bookkeeper-2008-2013

1st Priority Accounting Services, Inc., Loganville, GA

All administrative duties:

Answering Phones

Clerical Work

Client Database Up-Keep

Set Up Appointments

File important and confidential paperwork

Successfully complete all jobs by time requested.

Coordinate accounts receivable and accounts payable monthly.

Developed a client base of 10 small-businesses whose bookkeeping was

done monthly.

Rapid Refunds

Tax Preparer

EDUCATION

Diploma 2010

Lowndes High School

Valdosta State University

2010-2012



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